What are the responsibilities and job description for the Mobile Device Repair Technician - Smyrna position at uBreakiFix by Asurion?
uBreakiFix by Asurion is now hiring in Smyrna, TN!
Starting at $16/hr PLUS commission!
Commission paid on accessory and protection plan sales
We are a repair first company, and that is our core business. To supplement that business and service our customers to the fullest extent, there are additional products and services that we offer alongside our repairs. These consist of accessories like screen protection and cases, device cleanings, and even protection plans for in-home tech. You will be expected to offer these and maintain performance standards. Maintaining those standards can also earn you additional income over your hourly base rate.
If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you! Apply now if you are a customer service & sales focused individual with troubleshooting and electronic repair skills
What you will do:
· Be the face of Asurion and deliver award-winning, personalized customer experiences
· Responsible for monitoring virtual messaging platforms, based on business needs – upselling Asurion home products
· Provide technical expertise, troubleshoot, and repair customer electronic devices
· Manage inventory
· Partner with cross-functional teams to deliver programs/processes and provide feedback
· Self-manage and set priorities
· Multi-task in a fast-paced environment
· Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer’s needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of - personnel so classified, and they may change at any time.
Must pass Driving, Drug, and Background Screening. Must have a valid driver's license.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Do you have a valid drivers license?
- Can you pass a drug and background screen?
Ability to Commute:
- Smyrna, TN 37167 (Preferred)
Ability to Relocate:
- Smyrna, TN 37167: Relocate before starting work (Preferred)
Work Location: In person