What are the responsibilities and job description for the Collections Representative position at UBMD Physicians' Group?
Collections Representative - Billing Department
Pay: $17.00/hour 15% commission on all successfully collected past-due balances
Schedule: Full-time
Location: UB Associates
Join a Team That Values Growth and Great Service
At UB Associates, we’re dedicated to helping patients navigate their healthcare experience with clarity and compassion. As a Collections Representative, you’ll play an important role in supporting patients with their account balances while building valuable skills that can grow into a rewarding career in healthcare administration.
Key Responsibilities
Apply Today
If you’re looking for a role where you can make a difference for patients while growing your career, we’d love to meet you. Apply today to join the UB Associates team!
Pay: $17.00/hour 15% commission on all successfully collected past-due balances
Schedule: Full-time
Location: UB Associates
Join a Team That Values Growth and Great Service
At UB Associates, we’re dedicated to helping patients navigate their healthcare experience with clarity and compassion. As a Collections Representative, you’ll play an important role in supporting patients with their account balances while building valuable skills that can grow into a rewarding career in healthcare administration.
Key Responsibilities
- Contact patients regarding outstanding balances to arrange payments or set up payment plans.
- Review overdue accounts and follow up according to company policy.
- Work no-show charge reports and $0 encounters to ensure all services are captured accurately.
- Respond to patient inquiries about balances and payment options with professionalism and empathy.
- Monitor and respond to online reviews, maintaining a positive image for the practice.
- Document all collection activities accurately in the system.
- Collaborate with billing, front office, and clinical teams to resolve patient concerns.
- Handle patient information in full compliance with PHI and HIPAA regulations.
- High school diploma or equivalent required; associate’s degree in healthcare administration or related field preferred.
- 1 years of experience in medical collections, billing, or patient account services preferred.
- Strong communication and organizational skills.
- A calm, professional approach to resolving challenges.
- A customer service mindset and attention to detail.
- Competitive hourly pay plus 15% commission — your success is rewarded.
- Comprehensive benefits including 401(k) with matching, health, dental, vision, and life insurance, plus paid time off.
- Supportive, team-oriented environment that values your contributions.
- Opportunities to learn, grow, and advance within a respected healthcare organization.
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
- Paid time off
- Paid holidays
Apply Today
If you’re looking for a role where you can make a difference for patients while growing your career, we’d love to meet you. Apply today to join the UB Associates team!
Salary : $17