What are the responsibilities and job description for the Resident Assistant position at U.S.VETS?
This position reports directly to the Lead Resident Assistant and/or Program Manager. The Resident Assistant assists in the daily implementation of day to day basic residential services.
FLSA Classification: Non-Exempt
Responsibilities:
- Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
- Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
- Helps organize and deliver daily client services and support functions.
- Assists in the delivery/handling of client mail
- Assists clients to maximize quality of living in the facility including assistance in both the move-in and move-out from the facility.
- Responsible for the preventing or de-escalating any verbal and physical altercations at the facility including submitting Incident Reports to the Lead Resident Assistant and Program Manager concerning these events
- Responsible for addressing client issues timely to ensure the non-interruption of services
- Conveying needs to the Lead Resident Assistant to maintain supply inventory of supplies and ensures proper storage
- Assists with maintenance and upkeep of the facility and ensures readiness for inspections
- Assists in the implementation of toxicology testing to promote a sober environment
- Responsible for implementation of all safety and emergency procedures
- Assist with bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
- Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
- Responsible for attending to all administration needs related to tracking residential services provided at the facility
- Facilitate routine daily living activities for clients
- Adheres to the site work order procedure
- Other duties as assigned. Staff who have a valid drivers license and meet company insurance requirements may be requested to complete a provided driver training course and drive company vehicles for work-related activities to include client transportation.
Qualifications
- High School Diploma or equivalent required.
- Experience working with individuals in recovery, or similar populations preferred.
- Strong interpersonal and communication skills.
- Ability to remain composed in high-stress situations and apply sound judgment.
- Commitment to fostering a safe, sober, and respectful environment.
- Basic computer literacy.
- Valid driver’s license preferred (company vehicle use may require additional training and insurance eligibility).
Why U.S.VETS?
- Be a part of a mission-driven team dedicated to ending homelessness.
- Gain meaningful experience in residential services, case coordination, and client care.
- Access opportunities for growth, training, and impact in the nonprofit sector.
Salary : $17 - $19