Supervisory Health System Specialist

Summary

This Supervisory Health System Specialist position is in Physician Chief of Staff at the West Haven VA Medical Center - located at West Haven - CT. This position is a full-time at 40 per week.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 05/26/2026. INDIVIDUAL OCCUPATIONAL REQUIREMENTS (IOR):In order to qualify for this position - your application must demonstrate that you meet at least one of the following Individual Occupational Requirements: Education: Completion of an undergraduate or higher level degree that includes a major of study such as hospital administration - public health administration - or related fields such as business or public administration with course work in health care administration. OR Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service - that is directly related to the work of the position and has equipped you with the particular knowledge - skills and abilities to successfully perform the duties as a Health System Specialist. Qualifying specialized experience is defined as progressively responsible analytical or administrative - or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative - clinical - or other service activities - and provided knowledge of the following: (1) Missions - organizations - programs - and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide - agency - and facility systems and requirements in various administrative areas such as budget - personnel - and procurement. At this level - applicants would have obtained this experience working within a health care setting - working directly with clinicians and local leadership to solve problems in support of the delivery of patient care; applying organizational and system-wide strategies for continuous quality improvement; and experience running and supervising an administrative component of a health care credentialing and privileging program. NOTE: One (1) full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements and Work Environment: The work is mostly sedentary. Occasionally - light physical effort may be required - such as that involved with walking - stair climbing - and carrying of light office items. The work is performed in an office setting which requires normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted - heated - and ventilated. The work may require travel. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• This position is responsible for working collaboratively with local and VISN leadership to identify and/or implement best practices and advising VAMC leadership of all program requirements pertaining to the Credentialing and Privileging (C&P) program
• The incumbent will ensure quality assurance and provide oversight for the VAMC C&P program
• The C&P Manager is also responsible to ensure that the Medical Staff Bylaws/Rules and Regulations are reviewed and updated annually (or as needed) to reflect regulations or accreditation standards
• Major Duties and Responsibilities: Providing direct technical and administrative supervision to employees
• Responsible for ensuring that employees are efficiently and effectively accomplishing quality work that is compliant with regulatory requirements and procedures - TJC standards - laws - and VHA C&P policies and requirements - as well as assuring implementation and accomplishment of the goals and objectives of the C&P Program
• Identifying and presenting to leadership the resources necessary for accomplishing the mission and function of the facility's C&P program
• Providing guidance to local leadership and C&P employees on all matters pertaining to the facility's C&P program
• Attending committee meetings and presents providers' credentials - clinical practice histories and red flags
• Serving as the primary consultant for the facility's C&P program
• analyzes program audit results
• interprets facility quarterly report card data
• researches provider credentialing requirements
• and identifies potential privileging issues
• Coordinating with Service Chiefs and service level administrative teams for annual Committee(s) review of clinical privileges and scope of practice
• Serving as the Point of Contact (POC) and SME (Subject Matter Expert) for credentialing updates - Human Resources - providers and hiring services
• Monitoring and auditing the VAMC C&P program utilizing VetPro reports - mandatory auditing and reporting tools
• Ensuring national level reporting requirements are accurately completed including - but not limited to - quarterly security reports - quarterly accuracy certification of the Our Provider's website - and accuracy of the VA/DoD shared provider registry
• Monitoring C&P program resources to ensure programs are appropriately staffed
• Serving as a liaison and partner with Human Resources Service programs for common program goals and issues including - but not limited to - provider onboarding - provider exit reviews and assessments - privileging actions - and guidance related to clinical performance concerns
• Responsible for ensuring quality assurance in the facility's C&P program
• applying organizational and system-wide strategies for continuous quality improvement as they relate to C&P processes and procedures
• serves as the administrator for the National Practitioner Data Bank - Federation of Medical Boards - and Our Providers Database
• Work Schedule: Monday -Friday 8:00 - 4:30pm Compressed/Flexible: Not Available Telework: This position may be authorized for telework
• Telework eligibility will be discussed during the interview process
• Virtual: This is not a virtual position
• Position Description/PD#: Supervisory Health System Specialist/PD99874S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized Notifications: This position is in the Competitive Service
• This position is covered by locality-based comparability pay
• Current Federal employees may submit copies of their most recent SF-50 - (Notice of Personnel Action)
• The SF-50 must identify the position title - series - grade - step - tenure and type of service (Competitive or Excepted)
• In some cases - more than one SF-50 may be required to show a higher grade previously held
• Selectee may be required to work at any West Haven VA Medical Center campus and CBOCs as needed
• Incomplete applications will not be considered.