Program Analyst

Summary

The incumbent is responsible for a wide variety of functions related to VTS and care and Beneficiary Travel expenditures and other contract services and agreements including: financial analysis - programmatic oversight - information management - financial feasibility studies - and support in strategic planning efforts. The incumbent will perform analytical and evaluative work associated with the effectiveness of the Beneficiary Travel program in meeting established goals and objectives.

Qualifications

To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 06/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS7 position you must have served 52 weeks at the GS5. For a GS9 position you must have served 52 weeks at the GS7. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience GS-7: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Interacts with outside partners in order to maintain positive working relationships; Reconciles vouchers against authorizations for accuracy prior to preparing certifications for payment; Reviews documents - reports - and/or applications for accuracy and ensures data entry is complete and accurate; Enters pertinent information into an automated tracking system; Utilizes information systems to track internal metrics OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and a bachelor's degree. Specialized Experience GS-9: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Performs regular reconciliations and adjusting account balances related to special mode transportation services; Manage and correctly determines which fund control points to utilize when processing authorizations and payments; Documents the funds - deposits - and withdraws of patients personal funds held by the Medical Center during brief and extended periods of hospitalization; Understands medical center functions as they relate to transportation of inpatients/outpatients and coordination of efforts with internal and external customers; Utilizes consult management - hospital scheduling - admissions - discharge - transfer - and administration. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Master's or equivalent degree or 2 years of progressively higher level graduate education leading to such a degree. OR - Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and more than 1 full year of graduate level education. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Duties

• Duties include but not limited to: The Program Analyst will serve as the COR for all Beneficiary Travel contracts
• The Program Analyst will review and certify invoices that are received after having validated that the goods or services have been received
• The Program Analyst will generate purchase requests (2237) in VISTA containing enough information for the contracting office to identify the salient characteristics of the item or services to be purchased
• The Program Analyst will develop complete procurement packages to include: statements of work (SOW) - performance work statements (PWS) - quality assurance surveillance plans (QASP) - independent government cost estimates (IGCE) - and sole source justifications
• The Program Analyst will be responsible to know the contracts - work with contractor - provide technical direction and guidance - serve as a liaison between the contracting officer (CO) and the contractor - recommend changes to the CO - monitor and evaluate performance - and ensure satisfactory - timely delivery within the financial constraints of the contract
• The incumbent works under the general supervision of the Supervisory Mobility Manager
• Incumbent maintains records - prepares project administrative and statistical reports - assures compliance with review process - and monitors compliance with program requirements
• The incumbent contributes to the professional growth and development of effective teams and individuals on the team and ensures that staff is trained in Business Office principles and technical uses
• Incumbent research problems that impact the quality and efficiency of Business Office operations
• The incumbent follows through to ensure program requirements are met and planned actions have been initiated and are effective
• The incumbent recommends and implements amendment of business office programs where necessary
• Provides administrative support and prepares written correspondence for supervisory approval regarding the Beneficiary Travel program when necessary
• Stays in contact with all vendors - ambulance companies - air ambulance - commercial bus - taxi companies - and other pertinent travel related contacts
• The incumbent identifies system inefficiencies and develops studies or data collection techniques related to specific identified problems
• The incumbent coordinates with other staff to identify information needs and develops data collection methods and report formats to meet those needs
• The Program Analyst provides 4 support for program by reviewing the data collected and develops reports which reflect the scope of activities and identifies trends and opportunities for improvement
• Produces and tracks various duty related reports using software applications to integrate several types of software and generate specific working documents and forms such as spreadsheets - databases - word processing and other similar products
• Provides training for individual users on daily operational tasks and trains new users
• Training consists of development and presentation of both formal lectures and on-the-job sessions to those employees who will be entering - changing and extracting data
• Trains users in resolving minor processing and equipment problems
• The incumbent maintains reference material for the service
• Provides general clerical mail/correspondence services - prepares a variety of recurring reports - and uploads workload statistics for respective program - Beneficiary Travel
• Incumbent designs and develops dissemination and training materials - local standard operating procedure (SOP) manuals - develops and utilizes monitoring tools - and provides for the implementation of Business Office programs through on-site education and training
• Researches - files and assembles background in formation of the incoming material in compliance with Fiscal and Contracting Services
• The Program Analyst will be responsible for data entry of all current and outstanding bills for patients both eligible and ineligible for travel
• The Program Analyst will also be responsible for data entry into the VTS software as needed
• Performs other duties as assigned
• Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are met
• Selection at a lower grade level does not guarantee promotion to the full performance level
• Work Schedule: 7:30am-4:00pm - Monday-Friday Compressed/Flexible: Not Available Virtual: This is not a virtual position
• Position Description/PD#: Program Analyst/PD138730 and PD138720 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized