What are the responsibilities and job description for the Registered Nurse-Remote Patient Monitoring-Home Telehealth Care Coordinator position at U.S. Department of Veterans Affairs?
Summary
Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education - self-management - and customer satisfaction throughout the continuum of care. The 2-page Resume requirement does not apply to this occupational series. For more information - refer to Required Documents below.
Qualifications
Basic Requirements:
Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education - self-management - and customer satisfaction throughout the continuum of care. The 2-page Resume requirement does not apply to this occupational series. For more information - refer to Required Documents below.
Qualifications
Basic Requirements:
- English Language Proficiency
- In accordance with 38 U.S.C. 7403(f) - no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
- Graduate of a school of professional nursing approved by the appropriate accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE)
- OR Individuals attending a master's level bridge program in nursing who have completed coursework equivalent to a bachelor's level degree in Nursing may have opportunity to become registered as a nurse with a state licensing board prior to completion of the bridge program
- Upon achievement of a State license - the individual may be appointed on temporary basis and later converted to a permanent appointment upon successful completion and graduation from the bridge program
- (Reference VA Handbook 5005 - Appendix G6)
- OR In cases of graduates of foreign schools of professional nursing - possession of a current - full - active - and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing to warrant an appointment as a Nurse who has completed an associated degree/entry level Nursing education program
- Credit for foreign nursing education higher that associate degree/entry level requires a formal degree equivalency validation from a recognized equivalency evaluation accepted by VA such as International Consultants of Delaware (ICD)
- Current - full - active - and unrestricted registration as a graduate professional nurse in a State - Territory or Commonwealth (i.e. - Puerto Rico) of the United States - or the District of Columbia
- Graduate Nurse Technician (GNT) Exception: Candidates who otherwise meet the basic education requirements - but do not possess the required licensure - may be appointed at the entry step of the grade and level applicable to the completed nursing education as a GNT on a 120-day temporary appointment while actively pursuing licensure (may be extended up to two years on a case-by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 series and performing the duties as described in the qualification standard on the effective date of the standard (1/29/2024) are considered to have met all qualification requirements for the grade held including positive education and licensure/certification
- Grade Determinations: The following Scope - Education and Dimension criteria must be met in determining the grade assignment of candidates - and if appropriate - the level within a grade
- The Dimension requirements (Practice - Veteran/Patient Driven Care - Leadership - Professional Development and Evidence-Based Practice/Research) are detailed for each grade and level within the online assessment: https://apply.usastaffing.gov/ViewQuestionnaire/12926194
- Grade/Level Scope Education Nurse I - Level I Delivers fundamental - knowledge-based care to assigned clients while developing technical competencies
- An Associate Degree (ADN) or Diploma in Nursing - with no additional professional nursing required
- Nurse I - Level II Demonstrates integration of biopsychosocial concepts - cognitive skills and technically competent practice in providing care to clients with basic or complex
- An ADN or Diploma in Nursing AND 1 year of specialized nursing experience equivalent to Nurse I - Level 1 ;OR a Bachelor of Science in Nursing (BSN) with no additional professional nursing experience required
- Nurse I - Level III Demonstrates proficiency in practice based on conscious and deliberate planning
- Self-directed in goal setting for managing complex client situations
- An ADN or Diploma in Nursing AND 2 years of professional nursing experience in which one year is equivalent to Nurse I - Level 2
- OR a BSN and 1 year of professional nursing experience equivalent to the Nurse I - Level 2
- OR a Master's degree in nursing (MSN) and no additional professional nursing experience
- OR a Master's degree in a *related field with a BSN and no additional professional nursing experience
- Nurse II Demonstrates leadership in delivering and improving holistic care through collaborative strategies with others
- A BSN with 2 years of professional nursing equivalent to Nurse I - Level 3
- OR an MSN with one year of specialized nursing experience equivalent to Nurse I - Level 3
- OR a Master's degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse I - Level 3
- OR a Doctoral degree in Nursing with no professional nursing experience
- OR a Doctoral degree in a *related field with a BSN with no additional professional nursing experience
- Nurse III Executes position responsibilities that demonstrate leadership - experience and creative approaches to management of complex client care beyond the immediate practice setting
- MSN and 2 years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
- OR a Master's degree in *related field with BSN and two years of specialized nursing experience - one of which is equivalent to Nurse II and meets all dimension requirements for Nurse III
- OR a Doctoral degree in Nursing with and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
- OR a Doctoral degree in a *related field with a BSN and one year of specialized nursing experience equivalent to Nurse II and meets all dimension requirements for Nurse III
- *Note: Foreign education programs/degrees are not creditable as related degrees
- Preferred Experience: One (1) year of Care Coordination or Case Management
- Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
- Physical Requirements: Physical aspects associated with work required of this assignment are typical for the occupation - see Duties section for essential job duties of the position
- May require standing - lifting - carrying - sitting - stooping - bending - pulling - and pushing
- May be required to wear personal protective equipment and undergo annual TB screening or testing as conditions of employment
- Work Environment: Work is performed in an office/clinic setting with minimal risks that requires normal safety precautions
- the area is adequately lighted - heated - and ventilated
- However - the work environment requires someone with the ability to handle several tasks at once in sometimes stressful situations.
- VA offers a comprehensive total rewards package: VA Nurse Total Rewards Duties for this position include - but are not limited to: The Patient Monitoring (RPM) Home Telehealth (HT) Registered Nurse (RN) Care Coordinator executes position responsibilities that demonstrate leadership - experience - and creative approaches to the management of complex patient care
- Care will be provided in the least restrictive - most cost-effective manner
- HT is a program that applies care and case management principles to coordinate care using health informatics - disease management and HT technologies to facilitate access to care and to improve the health of Veterans with the specific intent of providing the right care - in the right place - at the right time
- The HT RN works to improve clinical outcomes and access to care while reducing complications - hospitalizations - and clinic or emergency room visits for Veterans in post-acute care settings and high-risk patients with chronic and mental health disease
- Provides initial and ongoing comprehensive assessment to include a review of systems which establishes a comprehensive plan of care
- Triages and assesses all data received from HT patients such as vital signs - reported symptoms and question responses
- Identifies and intervenes for potential exacerbations of complications to facilitate timely care in Patient Aligned Care Team (PACT) clinic - Emergency Department (ED)/Urgent Care (UC) - specialty care clinics and or/care in the community
- The HT RN provides communication and data exchange with providers when there is co-managed care
- Provides interdisciplinary consultation and interventions with Home Based Primary Care (HBPC) and other non-institutional care programs and venues - Mental Health (MH) - Social Work (SW) - Pharmacy - Nutrition - etc
- The HT RN identifies patients' knowledge - health factors - skills - and behaviors that support self-management and identify gaps therein
- Provides health care coaching - patient education - and motivational counseling
- Communicates and facilitates with the interdisciplinary team regarding progress to goals - patterns or trends of data - symptoms or findings - concerning findings - need for provider assessment and/or interventions
- Fosters a safe and supportive environment conducive to the professional development of health care professionals
- Evaluates outcomes of evidence-based decisions and practice changes for individuals - groups - and populations
- Responsible for the documented outcomes at the program or service level
- Program or service level outcomes must be broad and complex and can be demonstrated at any organizational level within a facility
- Pay: Competitive salary - regular salary increases - potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 7:30am - 4:00pm or 8:00am - 4:30pm - Monday - Friday
- Subject to change based on the needs of the facility
- Telework: Not Available
- Virtual: This is not a virtual position
- Relocation/Recruitment Incentives: Not Authorized
- Permanent Change of Station (PCS): Not Authorized.
Salary : $60,112 - $143,910