Recruiting Program Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Summary

Job Description

As an External Workforce Solutions Recruiting Program Manager, you will play a key role on the EWS team partnering with Talent Consultants, business line leaders, our Managed Service Provider and vendors to design, develop and implement contingent labor solutions to achieve business outcomes. Generally assigned to one or more business lines as a program subject matter expert, you will also be heavily involved in program initiatives including RFX for contract labor services and systems which may include leading projects and/or program management.

Essential Functions

Oversee the management of U.S. Bank’s external workforce program for assigned business line. Partner with key stakeholders to develop and implement contingent labor initiatives, programs, and/or projects by:

• Acting as subject matter expert for external workforce solutions. Manage and resolve escalations in a timely manner.
• Aligning assigned external workforce strategies with business strategies to ensure MSP and vendor service delivery.
• Translating research and the benchmarking of external workforce best practices into high impact programs and initiatives that impact business outcomes.
• Lead cross-functional efforts with external and internal partners to improve the vendor management systems functionality/usability, integrations, and data integrity.
• Assist with the negotiation efforts with MSP and contingent labor providers.
• Provide information concerning business intelligence, benchmarking, and workforce analytics and consolidate data/information to present for review with primary partners and drive fact- based decision making.
• Develop relevant learning and support tools, processes and resources for business line managers and other internal stakeholders.
• Develop communication plans for initiatives, programs, and/or projects. Support business line managers and Talent Consultants in initiatives, programs, and/or projects.
• Build, maintain and manage relationships with vendor supporting programs and initiatives.
• Monitor vendor performance and accountabilities.
• Review and approve invoicing related to approved budgets, ensure delivery of reporting related to program costs or savings.
• Support budget forecasting and planned spend for business line statements of work, projects and temporary staffing as needed.
• Partner with MSP to use evaluation tools and metrics to measure of effectiveness of initiatives, programs, and/or projects.
• Facilitate the delivery of reporting requests.
• Ensure that customer needs are built into solutions and processes.
• May informally lead others, projects or work within and outside of own organization, provide coaching and consulting to vendor partners, managed service team members or hiring managers.
• Ensure HR Standard and risk management requirements are met, collaborating with risk and operations teams as needed to ensure applicable policies, processes, legal compliance and governance are maintained.
  
  
  

Competencies

• Building trust
• Communicating effectively
• Influencing stakeholders
• Leveraging diversity
• Networking and partnering
• Analyzing and proposing solutions
• Applying business acumen
• Driving results
• Planning and implementing projects
• Thinking strategically
• Organizational savvy
• Vendor management
• Risk management
• Budgeting
• Legal and compliance requirements for global contingent labor
  
  
  

Skills, Abilities, And Attributes

• Exceptional client relationship, consulting, and diagnostic skills.
• Proven ability to build collaborative partnerships across the organization.
• Proven success working with all levels of the organization.
• Proven ability to influence others.
• Ability to build strong and effective personal relationships that enable the accomplishment of business objectives.
• Exceptional facilitation skills.
• Exceptional program design capabilities
• Exceptional verbal and written communication skills including listening for understanding.
• Strong project management and systems management experience.
• Ability to quickly analyze issues and keep projects moving forward.
• Proven ability leading teams not under own managerial hierarchy.
• Ability to manage multiple priorities.
• Ability to synthesize quantitative and qualitative data from a variety of sources
  
  
  

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Five to eight years of experience in project management activities
  
  
  

Preferred Skills/Experience

• Advanced knowledge of assigned business line or functional area
• Demonstrated management and leadership skills
• Strong organizational and analytical skills
• Advanced knowledge of project management
• Ability to identify and resolve exceptions and to analyze data
• Excellent verbal and written communication skills
• Master's degree preferred
  
  
  

Location Expectation

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
  
  
  

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.