What are the responsibilities and job description for the Healthcare Sales position at Tylent?
Position: Healthcare Sales Specialist
Location: San Bernardino, California (Onsite)
Job Type: Permanent/Direct Hire
Skills and Certifications:
- Spanish Speaker Required
- Business to Consumer Sales (B2C Sales)
- Healthcare Sales
Job Summary:
The Outreach Specialist is owner/driver responsible for successful enrollment of prospective participants into the PACE program, by developing and building relationships and generating quality participant referrals that lead to enrollment. The Outreach Specialist is a member of the Marketing, Outreach, and Enrollment (MOE) team and provides back-up and support to Outreach and Enrollment functions as assigned. Collaborates effectively with colleagues and stakeholders to promote the HealthCompany values, team culture and mission.
Duties and Responsibilities:
- Coordinate and execute outreach, PR and community engagement activities to ensure consistent achievement of monthly referral, home visit and enrollment goals.
- Identify opportunities to collaborate with community organizations and execute against those opportunities in a thoughtful manner that reflects our mission and value proposition.
- Establish and maintain best in class relationships with community leaders and partners including physicians, hospital discharge planners, post-acute facilities and other potential referral sources in the service area.
- Develop and implement annual marketing plan to achieve monthly enrollment goals with MOEE Director.
- Provide education to referral source in the community regarding HealthCompany services.
- Demonstrate in-depth knowledge of all relevant components of MOEE Playbook.
- Comply with all rules pertaining to allowable and prohibited marketing practices.
- Identify multiple potential opportunities for process improvement.
- Must be willing and have the ability to work a varied schedule that may include evening nights, weekends and overtime.
- Complete all required documentation and generate reports in a timely and accurate manner, including in Salesforce, Athena and MS Office Suite.
- Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.
- Follow HealthCompnay policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.
- Communicate regularly with Supervisor and team regarding workload and priorities.
- Timely completion of all mandated trainings and education.
- Timely completion of all mandated occupational health screenings as needed.
- Exercises flexibility in performing assignments as business needs evolve.
- Other duties as assigned.