What are the responsibilities and job description for the Customer Service Representative (Part-Time) position at TWO MEN AND A TRUCK®?
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
This is a Part-Time position offering 20-25 hours per week.
What We Offer
This is a Part-Time position offering 20-25 hours per week.
What We Offer
- Base pay of $21-$24/HR
- Opportunities to earn a monthly sales bonus
- Health insurance available
- Career advancement opportunities
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- All other duties as assigned
- High school diploma or GED; Associate degree in a related field preferred
- At least 1 year of sales and/or customer service experience
- Excellent customer service skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact and comfortable asking for the sale
- Willing to submit to pre-employment background check and drug screen
- Creative problem-solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
- Bilingual is a plus
Salary : $21 - $24