What are the responsibilities and job description for the Customer Service Representative / Office Coordinator position at TWO MEN AND A TRUCK®?
Customer Service Representative/Office Coordinator
You’ve seen our trucks now it’s time to join the leading moving company in Missoula.
At TWO MEN AND A TRUCK® Missoula, our awesome office culture is what sets us apart, and we have over 600 HUNDRED 5 STAR reviews to prove it. This full-time hourly position offers health insurance, 401 k plan, paid time off, and paid holidays.
WHAT WE OFFER:
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Missoula, Montana.
You’ve seen our trucks now it’s time to join the leading moving company in Missoula.
At TWO MEN AND A TRUCK® Missoula, our awesome office culture is what sets us apart, and we have over 600 HUNDRED 5 STAR reviews to prove it. This full-time hourly position offers health insurance, 401 k plan, paid time off, and paid holidays.
WHAT WE OFFER:
- Wonderful team supportive environment
- Competitive Pay: $22.00 -$25.00 an hour to start
- Paid Vacation and Holiday
- Premium Health Insurance
- 401( k) retirement plan with employer match
- Regular hours: Monday-Friday. No evenings or weekends
- Minimum one year customer service experience
- Dependable, punctual, and consistent
- Work independently
- Excellent organizational skills; must be able to multi-task under time constraints
- Strong team player who works productively with a wide range of people and personalities
- A strong communicator who loves helping people
- Calm under pressure and professional at all times
- Friendly, warm, and confident with a wide variety of people
- Demonstrates integrity, ethical standards, and commitment to TWO MEN AND A TRUCK® Core Values
- Willing to submit to a pre-employment background check and drug screen
- Assist management with scheduling and tracking of movers and drivers in accordance with move requirements
- Document best practices for system training purposes
- May participate in various marketing activities including networking, direct mail and charitable move coordination
- Helps manage social media content and respond to online reviews
- Provide outstanding customer service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Prepare move-related paperwork and documents
- All other duties as assigned
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Missoula, Montana.
Salary : $22 - $25