Receptionist

In this role you will be responsible for a variety of tasks including greeting guests, checking in visitors, maintaining our visitor log, ensuring conference rooms are kept nicely, ordering and coordinating meals and meetings that involve external parties and assisting with coordination and execution of office events and initiatives. The ideal candidate will have a high degree of responsibility, accountability, and confidentiality. In addition, they will display professionalism, have a positive attitude, be a team player and demonstrate the flexibility to adapt to the evolving needs of the organization.

Responsibilities

• Serve as first point of contact for in-person guests.
• Maintain visitor log and ensure physical security policies are being met.
• Collaborate with administrative and facilities team to always ensure seamless coverage.
• Oversee the needs of the office for meeting preparation including printing of materials, food/beverage coordination (placing orders, set up and clean up) and conference/videoconference set-up.
• Partners with Human Resources, Facilities and IT on new hire items such as new-hire desk setups and other onboarding tasks.
• Ensure conference rooms remain clean and efficient supply levels are maintained.
• Partner with Wellness and Engagement Committees to coordinate and execute on company events and initiatives.
• Act as a backup for facilities related office items such as submitting work orders and partnering with the building to coordinate various office repairs.
• Coordinate seating assignments and schedule for employees visiting from other office locations.
• Other duties as assigned.

Qualifications

• 3 or more years of receptionist experience with a multi-location organization.
• Proficiency with MS Office suite (Outlook, PowerPoint, Word, Excel).
• The ability to maintain the highest ethical, confidentiality and professional standards always.
• Proactive team player with a strong collaborative spirit and willingness to learn and take on new responsibilities.
• The ability to communicate professionally with colleagues, visitors, and guests in writing and in person.
• Ability to remain flexible and respond quickly and efficiently to changing needs of the team.
• Extreme attention to detail and the demonstrated ability to adapt to the changing needs of the business.
• High level of organization skills with the ability to prioritize time-sensitive tasks.
• Ability to collaborate effectively and respectfully across diverse audiences and teams.

Physical Demands & Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job:

• The employee is regularly required to talk or hear.
• The employee is required to sit for extended periods of time and is occasionally required to stand and walk.
• The employee must regularly use hands to finger, handle, or feel objects and is regularly required to reach with hands and arms; the employee may occasionally climb or balance, and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate, and no extreme conditions are present.

About RoundPoint Mortgage Servicing LLC
RoundPoint Mortgage Servicing LLC is a fully integrated, non-bank mortgage company, with a subservicing portfolio of approximately 900,000 loans. In 2023, RoundPoint was acquired by Two Harbors Investment Corp. (NYSE: TWO), reaffirming its commitment to MSR as core and essential to our business strategy and our future. A combined Two Harbors and RoundPoint capitalizes on the strengths of both companies, adding significant value for stakeholders through operational and cost efficiencies, as well as the ability to participate more fully in the mortgage finance space as opportunities arise.
Founded in 2009, Two Harbors has grown into a leading publicly traded residential mortgage real estate investment trust (mortgage REIT). We leverage our core competencies of understanding and managing interest rate and prepayment risk to invest in our Agency residential mortgage-backed securities (RMBS) and mortgage servicing rights (MSR) portfolio, with the objective of delivering attractive risk-adjusted returns to our stockholders.

Location

• Fort Mill, SC

Employee Status

• Regular

Travel

• No