What are the responsibilities and job description for the Receptionist position at Twin Oaks Veterinary Hospital?
Job Overview
We are seeking a highly organized Receptionist to join our team. No experience needed. Willing to train the right person. The ideal candidate will be first point of contact for our clients and visitors, providing exceptional customer service.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner.
- Manage multi-line phone systems, directing calls to appropriate personnel and taking messages as needed.
- Handle incoming and outgoing correspondence, including emails and mail.
- Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
- Perform data entry tasks accurately, including updating client information and filing documents.
- Assist with scheduling appointments, creating invoices and taking payments .
- Support customer service efforts by addressing inquiries and resolving issues promptly.
Requirements
- Knowledge in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Familiarity with multi-line phone systems and excellent phone etiquette.
- Strong organizational skills with the ability to manage time effectively.
- Excellent typing skills with attention to detail for data entry tasks.
- Bilingual candidates are preferred to assist a diverse clientele.
- Previous experience as a receptionist is a plus but not required.
- Strong customer support skills with a focus on providing exceptional service.
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Work Location: In person
Salary : $16 - $17