What are the responsibilities and job description for the Receptionist position at Arena Stone NJ?
Company Description Arena Stone NJ is a wholesale distributor of natural stone, importing premium materials from around the world. The company offers one of the largest selections of marble, including Calacatta Gold and Statuary, as well as granite and natural quartzites. Its facility is located at 690 Washington Avenue in Carlstadt, New Jersey, just minutes from New York City, providing convenient access for customers and partners across the region. Arena Stone NJ has been serving the entire East Coast for more than 25 years, building a strong reputation for quality products and reliable service. Team members join a stable, customer-focused business with deep experience in the stone and construction industries.
Role Description The Receptionist role is a full-time, on-site position based at Arena Stone NJ in Carlstadt, NJ. This role is responsible for greeting visitors, answering and directing phone calls, and responding to general inquiries in a professional and courteous manner. Day-to-day tasks include managing the reception area, handling incoming and outgoing mail, supporting basic clerical and administrative activities, and maintaining accurate visitor and call logs. The Receptionist collaborates with sales and operations staff to ensure customers and vendors receive timely information and assistance. This role also helps coordinate appointments, provides directions and facility information, and supports a welcoming and organized front office environment.
Qualifications
Role Description The Receptionist role is a full-time, on-site position based at Arena Stone NJ in Carlstadt, NJ. This role is responsible for greeting visitors, answering and directing phone calls, and responding to general inquiries in a professional and courteous manner. Day-to-day tasks include managing the reception area, handling incoming and outgoing mail, supporting basic clerical and administrative activities, and maintaining accurate visitor and call logs. The Receptionist collaborates with sales and operations staff to ensure customers and vendors receive timely information and assistance. This role also helps coordinate appointments, provides directions and facility information, and supports a welcoming and organized front office environment.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally with visitors, customers, and team members.
- Demonstrated phone etiquette and experience handling multi-line phone systems or similar receptionist duties.
- Basic clerical skills, including data entry, filing, scheduling, and managing mail and office documents.
- Ability to stay organized, manage multiple tasks, and maintain attention to detail in a busy front office setting.
- Comfort with common office software (e.g., email, spreadsheets, word processing) and willingness to learn internal systems.
- Reliable attendance, punctuality, and the ability to work on-site full time in Carlstadt, NJ.
- Prior experience in a receptionist, front desk, or administrative support role is preferred but not required.
- High school diploma or equivalent; additional training or coursework in office administration or customer service is a plus.