Digital Business Analyst

Duration: 6 Months

Location: MN-Minneapolis, Hybrid 3-4 days onsite

Overview: Every consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services offers to clients. As a Digital Business Analyst, you will join the Business Transformation practice. The Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• Requirements Definition:
• Elicit and document business and functional requirements for:
• DAM foundation and configuration
• Metadata and taxonomy standards
• Content lifecycle, approvals, and expiration rules
• Modular content structures (fragments, templates, modules)
• Translate epics into features, user stories, and acceptance criteria
• Ensure requirements are clear, testable, and aligned with business objectives
• Workflow and Process Design:
• Define end‑to‑end content supply chain workflows, including:
• Intake, creation, review, approval, publishing, expiration, and retirement
• Document current‑state and future‑state processes
• Identify assumptions, dependencies, and constraints
• Modular Content Enablement:
• Define modular content requirements, including:
• Module and template structures
• Field models (e.g., headline, body, CTA, legal, image)
• Versioning and update rules
• Rendering and QA requirements
• Integration and Activation Requirements:
• Define requirements for system integrations, including:
• Workfront → DAM intake and approvals
• DAM → activation systems (email, CRM, web)
• Gating rules to prevent unapproved or expired content use
• Ensure traceability, audit requirements, and compliance standards are documented
• Delivery and Validation Support:
• Support backlog refinement with clear, testable stories, and acceptance criteria
• Partner with UX, architecture, and engineering to clarify intent and resolve ambiguities
• Support UAT by validating delivered functionality against requirements
• Emerging Capabilities (Future Focus):
• Over time, expand responsibilities to include requirements definition for:
• Personalization and dynamic content delivery
• Advanced analytics and reporting frameworks
• AI-enabled workflows and automation opportunities
• Collaborate with cross-functional teams to identify and document requirements for new digital capabilities
  

Qualifications

• 5 years of experience as a Business Analyst on enterprise platforms
• Strong experience documenting workflows and cross‑system requirements
• Ability to translate complex business needs into clear, actionable requirements
• Excellent facilitation and communication skills
• Familiarity with digital platforms such as DAM, CMS, or marketing automation tools
• Basic understanding of metadata, taxonomy, and content lifecycle management
  
  

The salary range for this role is $90,000 to $130,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.