Change Management Director

Duration: 3 Months

Location: Hybrid – onsite 3-4 days, Minneapolis, Minnesota

Overview

Every consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services the company offers to clients. As a Change Management Director, you will join the Business Transformation practice. The Business Transformation practice is dedicated to diagnosing and addressing core business challenges including regulatory compliance, full-scale implementation, managing change and driving continuous improvement across transformation initiatives.

Responsibilities

• Lead Change Strategy & Planning
• Develop and own the change strategy for large enterprise initiatives, including change impact assessments, stakeholder assessments, and change plans.
• Partner with Program Managers to conduct stakeholder analysis, change impact assessments, and integrate change risks and mitigations into Risk, Assumptions, Issues, and Decisions (RAID) logs.
• Identify behavior, process, and role changes required to support adoption.
• Develop risk escalation process, demonstrating influence without authority in driving risk mitigation.
• Stakeholder Engagement & Alignment
• Partner with Product Leads, Business Sponsors, and initiative leadership to understand vision, desired outcomes, and expected impacts.
• Establish and lead a cross-functional change team including Communications, Learning & Development, Program Managers, Business Sponsors, and People & Culture Business Partners.
• Establish and activate change networks and champion communities
• Adoption & Change Readiness
• Engage with project team on change readiness assessments, communication content, training requirements, and mitigation strategies.
• Coordinate across Communications and Learning & Development to ensure timely delivery of learning and change interventions.
• Track and report adoption insights and readiness metrics.
• Risk Identification & Resolution
• Identify people-related risks early and recommend mitigation activities.
• Escalate critical adoption barriers to leadership and key stakeholders
• Ensure hypercare adoption support and sustainment plans as needed
• Enterprise Collaboration & Continuous Improvement
• Partner with Learning & Development to create and deliver training on change tools and change methodology
• Recommend enhancements to change management frameworks, tools, and methodologies.
• Ensure skill adoption and upskilling for critical change partners on change management tools and methodologies.
  
  

Qualifications

• 8-10 years of experience required in change management, human resources, or organizational development
• Experience leading change within large, complex organizations.
• 4-year degree required or equivalent work experience; Change Management Certifications preferred; Master's degree preferred.
• Experience partnering in matrix environments with People & Culture/HR, Program Management, and Senior/Executive leadership.
• Strong influencing and relationship-building skills across executive teams and cross-functional teams.
• Deep experience with change management frameworks, impact assessments, stakeholder analysis, operating model design, and communication planning.
• Ability to work within complex initiatives, understand dependencies, and support program-level goals.
• Excellent communication skills, capable of simplifying complex concepts and facilitating alignment across stakeholders.
• Ability to translate business objectives and transformation goals into people-centered change strategies.
• Ability to advocates for all changes and drive adoption of new processes
  
  

The salary range for this role is $80,000 to $160,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, we are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans With Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at turnberryhr@turnberrysolutions.com.