Loan Operations Representative II

SUMMARY OF THE ROLE:

• Typical Day-to-Day Responsibilities: Responsible for applying payments to loans, reviewing and evaluating loan applications, making approval or rejection decisions, and handling related administrative duties.The Loan Operations Representative II performs various administrative tasks involved in servicing Loans.
• Performs routine administrative tasks exercising some judgment and discretion in the performance of duties usually in support of a single unit or team within Loan Operations Tasks are varied and are usually performed independently within standard policies and procedures
• May review work of others to ensure accurate processing
• May perform preliminary research on suspicious items and reports findings to appropriate resource to help prevent fraudulent activities
• May make entries in general ledger related to paperwork and information processed
• May approve and review general ledger entries and/or invoices for accuracy and completeness
• May provide input and assistance to management in developing and maintaining budget as requested
• May identify, audit, and investigate departmental discrepancies Responds to basic and moderately complex inquiries and issues from Customers and internal units Researches information to provide responses and resolution
• May contact Customers to explain items affecting their accounts
• Follows up with branches and other units to resolve discrepancies and Customer issues

• 
  Skills:Basic knowledge in lending and the real estate industry
• .Excellent written and verbal communication. Strong attention to detail
• .Ability to handle multiple tasks with frequent interruptions
• .Knowledge of basic accounting processes and procedures
• .Basic computer skills including Microsoft Office

• .
  Education/Experience:High school diploma or GED require
• d.Bachelor's degree in business or related field preferre
• d.0-2 years experience require

• d.
  MUST HAVE Skills:1-2 Banking/ Financial institute experie
• nceProficiency in Microsoft 365- Word, Excel and Outlo

• ok.
  SOFT SKILLS:Communication skills- written and ve
• rbalMultitasking and Prioritization sk
• illsAttention to de
• tailOrganization sk