What are the responsibilities and job description for the Clinic Manager I position at Tulane University?
Summary
This position is responsible for overseeing daily operations, staff, and compliance for the Early Psychosis Intervention Clinic (EPIC) acting as a liaison between providers, staff, and patients, and focusing on efficiency and quality of the clinic location. Key duties include strategic planning, managing resources, ensuring regulatory adherence, improving protocols, and handling administrative tasks like billing and inventory, requiring strong leadership, communication, and business skills.
The Clinic Manager I is responsible and accountable for the day-to-day operations and administration of the clinic to ensure that patient care and support of families can be delivered in the highest quality manner. This position is critical to fostering a welcoming and warm clinic space, anticipating the needs of clinic directors and leadership, and working collectively with the EPIC team towards continuous improvement.
Required Knowledge, Skills, And Abilities
This position is responsible for overseeing daily operations, staff, and compliance for the Early Psychosis Intervention Clinic (EPIC) acting as a liaison between providers, staff, and patients, and focusing on efficiency and quality of the clinic location. Key duties include strategic planning, managing resources, ensuring regulatory adherence, improving protocols, and handling administrative tasks like billing and inventory, requiring strong leadership, communication, and business skills.
The Clinic Manager I is responsible and accountable for the day-to-day operations and administration of the clinic to ensure that patient care and support of families can be delivered in the highest quality manner. This position is critical to fostering a welcoming and warm clinic space, anticipating the needs of clinic directors and leadership, and working collectively with the EPIC team towards continuous improvement.
Required Knowledge, Skills, And Abilities
- Excellent supervisory skills.
- Proven critical thinking and problem-solving abilities include resolving complex problems requiring innovative solutions.
- Strong communication skills - ability to enhance operations, productivity, and efficiency.
- Ability to work on multiple tasks with multiple groups independently and concurrently.
- Ability to present oneself and one’s ideas with clarity, confidence and poise.
- Knowledge of Microsoft Word and proficiency in Excel.
- Ability to maintain confidentiality in all work performed.
- High School Diploma/Equivalent and 2 years’ operations and financial management experience in a healthcare setting.
- More than 2 years’ operations and financial management experience in a clinic setting.
- Experience using eCW.
- Management Experience in a multi-service clinic.