What are the responsibilities and job description for the In House Only: Human Resources Coordinator / Performance Management Program position at Tualatin Hills Park & Recreation District?
Purpose & Job Related Requirements
IN HOUSE ONLY: You must be a current employee with the Unified Government of Athens-Clarke County to be eligible for this position.
REPORTS TO: Compensation & Payroll Administrator
FLSA STATUS: Exempt - Professional
CLASSIFICATION: Personnel System - Requires satisfactory completion of a six-month probationary period.
PAY GRADE: 120
SAFETY SENSITIVE: No
Purpose of Job
The purpose of this job is to coordinate the performance management program for the ACCGov workforce. This position manages, plans, and directs all performance management activities, oversees the software used to manage the program, and provides analysis and reporting on metrics related to employee job performance. This position also assists with the Compensation duties within the Compensation & Payroll Division as assigned.
Job Related Requirements
Work Schedule: Monday - Friday 8:00 am - 5:00 pm. Occasional after hours may be required.
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACCGov's safe driving policy.
Minimum Training & Experience Required to Perform Essential Job Functions
Bachelor's Degree in Human Resources Management, Business/Public Administration, Risk Management, Health Promotion, Public Health, Information Technology or related discipline with four years of human resources, personnel administration, policy development, risk assessment, insurance, accounting, health promotion, financial management, human resources information systems, or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for the position.
Must have the ability to obtain professional certification in the field of Human Resources which may include SHRM, PHR, PSHRA, or similar certification within 24 months of date of hire.
Must possess a valid driver's license.
Essential Duties, Responsibilities
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Responsible for the administration of ACCGov’s performance management system according to the design as determined by the County Manager in consultation with the HR Director.
Serves as the primary contact for all employee inquiries related to ACCGov’s performance management system. Responds to requests by phone, in person, and via e-mail regarding software issues or concerns, deadlines, accessibility and other relevant performance management system inquiries.
Manages all performance management data with a focus on data quality and providing metrics to document employee professional growth.
Evaluates and audits all aspects of ACCGov’s performance management system software to ensure it meets the needs of the employee population and management.
Collaborates with the Information Technology Department (IT) and software vendor(s) to ensure ACCGov’s performance management software is accessible to all full time employees in accordance with IT’s security requirements and that software updates are provided as needed.
Provides the HR Compensation Coordinator the necessary performance metrics to administer pay for performance increases as authorized by the Mayor & Commission.
Designs, manages and troubleshoots the employee reporting framework upon which the performance management system operates.
Develops and maintains documentation of procedures for ACCGov’s performance management software and any related software systems.
Coordinates with Organizational Development to conduct training on the performance management system and any related software and/or tools, both virtually and in person, for all ACCGov full time employees.
Collaborates with HR Management, Department Directors, Elected Officials, the Manager and Attorney to resolve both organizational level and individual employee performance management matters.
Recommends new and revised performance-management related policies and procedures as needed.
Communicates performance management related policies and procedures to employees and ensures understanding and compliance.
Suggests and implements process improvements to enhance the efficiency and accuracy of the performance management program.
Performs other duties as assigned.
Knowledge, Skills And Abilities
Knowledge of the policies, procedures, and activities of the Athens-Clarke County Human Resources Department as they pertain to the performance of duties relating to the position of Performance Management Program Coordinator.
Knowledge of the terminology used within the department.
Knowledge of performance management software, HRIS (Human Resources Information System), and MS Office applications, particularly Excel.
Ability to communicate effectively with supervisors and other staff members. Effective communication and interpersonal skills.
Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations.
Ability to devote strong attention to detail and accuracy. Excellent organizational and time-management skills. Exceptional problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information with discretion.
Ability to use independent judgment in routine and non-routine situations.
Ability to utilize and understand computer applications and techniques (including database management software) as necessary in the completion of daily assignments.
Ability to communicate, orally and in writing, effectively across all levels of the organization, including information technology staff, system users, senior management, and other relevant groups.
Ability to troubleshoot and resolve performance management system software and connectivity problems, including user access and component configuration, either independently or collaboratively with the IT Department.
Ability to plan, organize, and/or prioritize daily assignments and work activities.
Ability to comprehend and apply regulations and procedures of the office.
Ability to use standard office equipment including, but not limited to, a computer, copier, and printer.
Supplemental Information
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office equipment including a computer, printer, calculator, copy and facsimile machines, telephone, overhead projector, and TV/VCR camcorder. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Physical demand requirements are at levels of those of light work.
DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include maps, various handbooks, manuals, and code books.
INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange technical, legal, and administrative information; includes receiving assignments and/or directions from supervisors.
LANGUAGE ABILITY: Requires the ability to read a variety of guidelines, records, reports, printouts, computer manuals, ordinances, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare collection reports, billing statements, spreadsheets, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people such as supervisors, subordinates, and the general public, with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including payroll practices, federal and state law related to payroll practices, and standard computer software program terminology.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages and decimals; and interpret graphs and charts.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually using office equipment, investigative and drafting tools, and other job related equipment.
MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using office equipment such as computers, telephones, and calculators. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as a computer, printer, typewriter, calculator, telephones, copier and facsimile machines, and audio/visual equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimum levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone and two-way radio.
ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or leah.jagatic@accgov.com.
Total compensation at the Unified Government includes a comprehensive set of benefits, a well established culture of wellness, and a secure retirement that set us apart as a stable Employer of Choice where you can serve and make a difference in the community.
As An Employer Of Choice, We Offer
http://www.accgov.com/434/Benefits
WELLNESS
http://www.accgov.com/wellness
CAREER DEVELOPMENT
http://www.accgov.com/index.aspx?nid=791
01
Are you a current employee of Athens-Clarke County? (Only current employees are eligible to apply for this position.)
Which best describes your highest level of education?
For any advanced degree, please select the field of study related to Human Resources.
If you answered related or unrelated degree above, specifically what educational degree (field of study) do you possess?
05
Indicate your years of experience in human resources, personnel administration, risk assessment, insurance, accounting, financial management or related experience.
Indicate below your Human Resources related certification. Required within 24 months of date of hire.
Please indicate your years of experience managing and/or supporting end users of human resources information systems (includes payroll, performance management, benefits, recruiting, onboarding/offboarding, and data analytics software).
Where did you obtain your human resources, payroll, accounting, and/or financial management experience?
Do you possess a valid Driver's License?
IN HOUSE ONLY: You must be a current employee with the Unified Government of Athens-Clarke County to be eligible for this position.
REPORTS TO: Compensation & Payroll Administrator
FLSA STATUS: Exempt - Professional
CLASSIFICATION: Personnel System - Requires satisfactory completion of a six-month probationary period.
PAY GRADE: 120
SAFETY SENSITIVE: No
Purpose of Job
The purpose of this job is to coordinate the performance management program for the ACCGov workforce. This position manages, plans, and directs all performance management activities, oversees the software used to manage the program, and provides analysis and reporting on metrics related to employee job performance. This position also assists with the Compensation duties within the Compensation & Payroll Division as assigned.
Job Related Requirements
Work Schedule: Monday - Friday 8:00 am - 5:00 pm. Occasional after hours may be required.
May be required to work on religious holidays.
Regular and predictable attendance is required.
Must work cooperatively with others.
When requirements include vehicle operation, responsible for the safety, readiness and operation of the vehicle and must abide by ACCGov's safe driving policy.
Minimum Training & Experience Required to Perform Essential Job Functions
Bachelor's Degree in Human Resources Management, Business/Public Administration, Risk Management, Health Promotion, Public Health, Information Technology or related discipline with four years of human resources, personnel administration, policy development, risk assessment, insurance, accounting, health promotion, financial management, human resources information systems, or related experience required; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for the position.
Must have the ability to obtain professional certification in the field of Human Resources which may include SHRM, PHR, PSHRA, or similar certification within 24 months of date of hire.
Must possess a valid driver's license.
Essential Duties, Responsibilities
The following duties are normal for this job. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Responsible for the administration of ACCGov’s performance management system according to the design as determined by the County Manager in consultation with the HR Director.
Serves as the primary contact for all employee inquiries related to ACCGov’s performance management system. Responds to requests by phone, in person, and via e-mail regarding software issues or concerns, deadlines, accessibility and other relevant performance management system inquiries.
Manages all performance management data with a focus on data quality and providing metrics to document employee professional growth.
Evaluates and audits all aspects of ACCGov’s performance management system software to ensure it meets the needs of the employee population and management.
Collaborates with the Information Technology Department (IT) and software vendor(s) to ensure ACCGov’s performance management software is accessible to all full time employees in accordance with IT’s security requirements and that software updates are provided as needed.
Provides the HR Compensation Coordinator the necessary performance metrics to administer pay for performance increases as authorized by the Mayor & Commission.
Designs, manages and troubleshoots the employee reporting framework upon which the performance management system operates.
Develops and maintains documentation of procedures for ACCGov’s performance management software and any related software systems.
Coordinates with Organizational Development to conduct training on the performance management system and any related software and/or tools, both virtually and in person, for all ACCGov full time employees.
Collaborates with HR Management, Department Directors, Elected Officials, the Manager and Attorney to resolve both organizational level and individual employee performance management matters.
Recommends new and revised performance-management related policies and procedures as needed.
Communicates performance management related policies and procedures to employees and ensures understanding and compliance.
Suggests and implements process improvements to enhance the efficiency and accuracy of the performance management program.
Performs other duties as assigned.
Knowledge, Skills And Abilities
Knowledge of the policies, procedures, and activities of the Athens-Clarke County Human Resources Department as they pertain to the performance of duties relating to the position of Performance Management Program Coordinator.
Knowledge of the terminology used within the department.
Knowledge of performance management software, HRIS (Human Resources Information System), and MS Office applications, particularly Excel.
Ability to communicate effectively with supervisors and other staff members. Effective communication and interpersonal skills.
Ability to compile, organize, prepare, and maintain an assortment of records, reports, and information in an effective manner and according to departmental and/or governmental regulations.
Ability to devote strong attention to detail and accuracy. Excellent organizational and time-management skills. Exceptional problem-solving abilities.
Ability to maintain confidentiality and handle sensitive information with discretion.
Ability to use independent judgment in routine and non-routine situations.
Ability to utilize and understand computer applications and techniques (including database management software) as necessary in the completion of daily assignments.
Ability to communicate, orally and in writing, effectively across all levels of the organization, including information technology staff, system users, senior management, and other relevant groups.
Ability to troubleshoot and resolve performance management system software and connectivity problems, including user access and component configuration, either independently or collaboratively with the IT Department.
Ability to plan, organize, and/or prioritize daily assignments and work activities.
Ability to comprehend and apply regulations and procedures of the office.
Ability to use standard office equipment including, but not limited to, a computer, copier, and printer.
Supplemental Information
(ADA) MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS
PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office equipment including a computer, printer, calculator, copy and facsimile machines, telephone, overhead projector, and TV/VCR camcorder. Must be able to use body members to work, move or carry objects or materials. This position requires: walking, standing, bending, stooping, pushing, pulling, lifting, fingering, grasping, feeling, seeing, talking, hearing, and repetitive motions. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently. Physical demand requirements are at levels of those of light work.
DATA CONCEPTION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include maps, various handbooks, manuals, and code books.
INTERPERSONAL COMMUNICATION: Requires the ability to hear, speak and/or signal people to convey or exchange technical, legal, and administrative information; includes receiving assignments and/or directions from supervisors.
LANGUAGE ABILITY: Requires the ability to read a variety of guidelines, records, reports, printouts, computer manuals, ordinances, and informational documentation, directions, instructions, and methods and procedures. Requires the ability to prepare collection reports, billing statements, spreadsheets, budgets, etc., using prescribed formats and conforming to all rules of punctuation, grammar, diction, and style. Requires the ability to speak to people such as supervisors, subordinates, and the general public, with poise, voice control, and confidence.
INTELLIGENCE: Requires the ability to learn and understand complex principles and techniques; to acquire and be able to expound on knowledge of topics related to primary occupation; and to make independent judgment in the absence of management.
VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of administrative, technical or professional languages including payroll practices, federal and state law related to payroll practices, and standard computer software program terminology.
NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; utilize and determine percentages and decimals; and interpret graphs and charts.
FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually using office equipment, investigative and drafting tools, and other job related equipment.
MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using office equipment such as computers, telephones, and calculators. Requires the ability to use the keyboard, lift, bend, push, and pull objects or materials using body parts as the position necessitates.
MANUAL DEXTERITY: Requires the ability to handle a variety of items such as a computer, printer, typewriter, calculator, telephones, copier and facsimile machines, and audio/visual equipment. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimum levels of eye/hand/foot coordination.
COLOR DISCRIMINATION: Requires the ability to differentiate between colors and shades of color.
INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under considerable stress when confronted with an emergency.
PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (Talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear). Must be able to communicate via telephone and two-way radio.
ACCGov is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. ACCGov is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact Leah Jagatic, HR Coordinator, Human Resources, 762-400-6370 or leah.jagatic@accgov.com.
Total compensation at the Unified Government includes a comprehensive set of benefits, a well established culture of wellness, and a secure retirement that set us apart as a stable Employer of Choice where you can serve and make a difference in the community.
As An Employer Of Choice, We Offer
- Health Insurance
- Dental Insurance
- Vision Insurance
- Pet Insurance
- Group Accident insurance
- Critical Illness insurance
- Employer paid basic life insurance
- Contributory term life insurance
- Whole life insurance
- Employer Paid Short Term Disability
- Long Term Disability
- Employee Assistance Program
- Paid Time Off
- 13 paid holidays
- Employer Paid Pension Plan (10 years of service)
- Deferred Compensation Program with employer match
- Tuition Reimbursement Program
- Public Service Loan Forgiveness Employer – Federal Student Aid
- Robust Wellness Program – earn up to $175 per quarter for participation
- Employee Fitness Center – free for employees, spouse, and children 18
- Free onsite health screenings (to include hearing, skin cancer, biometric screening, flu shots)
- Safety & Risk training and job related vaccinations
- Uniforms provided
- Ongoing Training Opportunities and Career Development – Government Wide Learning Management System
- Discount Admissions – ACCGov Parks, Georgia Aquarium
- Annual employee appreciation events
http://www.accgov.com/434/Benefits
WELLNESS
http://www.accgov.com/wellness
CAREER DEVELOPMENT
http://www.accgov.com/index.aspx?nid=791
01
Are you a current employee of Athens-Clarke County? (Only current employees are eligible to apply for this position.)
- Yes
- No
Which best describes your highest level of education?
- Some High School
- High School diploma or GED from an institution accredited by SACS
- Some education beyond high school
- Technical or Vocational Degree
- Associate Degree
- Bachelor's Degree
- Master's Degree
- Doctorate Degree
For any advanced degree, please select the field of study related to Human Resources.
- No degree
- Human Resources Management
- Business/Public Administration
- Risk Management
- Health Promotion
- Public Health
- Related Discipline
- Unrelated degree
If you answered related or unrelated degree above, specifically what educational degree (field of study) do you possess?
05
Indicate your years of experience in human resources, personnel administration, risk assessment, insurance, accounting, financial management or related experience.
- None
- Less than two years.
- Two years or more, but less than three.
- Three years or more, but less than four.
- Four years or more, but less than six.
- Six years or more, but less than eight.
- Eight years or more, but less than ten.
- Ten years or more, but less than twelve.
- Twelve years or more of experience.
Indicate below your Human Resources related certification. Required within 24 months of date of hire.
- SHRM-CP
- SHRM-SCP
- PHR
- SPHR
- GPHR
- IPMA-CP
- IPMA-SCP
- CPP
- CCP
- None of the above
Please indicate your years of experience managing and/or supporting end users of human resources information systems (includes payroll, performance management, benefits, recruiting, onboarding/offboarding, and data analytics software).
- No experience in this area.
- Less than six months of experience.
- Six months or more, but less than one year.
- One year or more, but less than two years.
- Two years or more, but less than three years.
- Three years or more, but less than four years.
- Four years or more, but less than five years.
- Five years or more of experience.
Where did you obtain your human resources, payroll, accounting, and/or financial management experience?
- Public Sector
- Private Sector
- Both
- I have no experience in this area.
Do you possess a valid Driver's License?
- Yes
- No
- Required Question
Salary : $175