What are the responsibilities and job description for the Front Desk Service Associate position at TrustWareGate?
Description:
About TrustWareGate
TrustWareGate is a logistics and warehousing company providing secure storage, inventory management, and distribution support for business clients. Our team works to ensure that products are handled, packaged, and prepared for shipment with accuracy and efficiency.
Position Overview
We are seeking a reliable Front Desk Service Associate to support client transactions, visitor assistance, administrative coordination, and front-office operations within our Boston facility.
Key Responsibilities
- Greet visitors, drivers, and clients professionally
- Process service-related payments or transaction records when applicable
- Maintain front desk documentation and visitor logs
- Assist with scheduling and service coordination
- Support office administrative tasks and recordkeeping
- Answer incoming calls and direct inquiries appropriately
Requirements:
Qualifications & Requirements
- High school diploma or equivalent required
- Previous cashier, front desk, or administrative experience preferred
- Strong communication and customer service skills
- Basic computer and transaction processing skills
- Reliable attendance and professional demeanor
Benefits
- Competitive salary
- Paid training
- Opportunities for growth within customer service and operations
- Stable, full-time employment
- Supportive and professional work environment