What are the responsibilities and job description for the Legal Assistant position at Trustpoint.One?
Legal Assistant (On-Site)
Salary: $60,000 – $65,000 DOE
Please send your resume to Stacey.Lyons@Trustpoint.one for immediate consideration
Position Overview
We are seeking an experienced Legal Assistant to join a high-volume Social Security Disability practice. This is a 100% on-site position supporting a fast-paced team handling a large caseload. The Legal Assistant will act as the primary liaison between clients, attorneys, and the Social Security Administration (SSA), ensuring cases move efficiently from intake through hearings.
The ideal candidate brings at least 5 years of legal assistant experience, thrives in a production-driven environment, and can manage multiple priorities with accuracy and urgency. Social Security Disability experience is highly preferred; however, candidates with relevant legal experience—particularly in high-volume practice areas—will be considered.
Key Responsibilities
- Serve as the primary point of contact between clients, attorneys, and the Social Security Administration
- Handle the full intake process, including gathering information, opening new files, and initiating cases
- Communicate with clients primarily via phone to collect required information, provide updates, and ensure follow-through
- Prepare and submit:
- Initial Social Security Disability applications
- Requests for reconsideration
- Hearing requests
- Obtain, track, and manage medical records and supporting documentation
- Draft correspondence and maintain communication with clients, SSA, and third parties
- Organize and maintain case files, ensuring all information is accurate and up to date
- Update and manage case management systems
- Prepare case files for hearings
- Present intake information to attorneys for review and case acceptance decisions
Qualifications
- Minimum 5 years of experience as a Legal Assistant required
- Social Security Disability experience preferred, but not required
- Experience in high-volume legal environments (e.g., disability, workers' compensation, or similar) strongly preferred
- Personal Injury experience is a plus, particularly for familiarity with medical records
- Strong ability to manage large caseloads (thousands of files)
- Excellent organizational, multitasking, and time management skills
- Strong verbal communication skills with a focus on phone-based client interaction
- Ability to work efficiently in a fast-paced environment and quickly learn new processes
- High attention to detail and ability to follow cases through to completion
Work Environment
- 100% on-site position
- Fast-paced, high-volume legal practice
- Limited in-person client interaction (primarily phone-based communication)
- Minimal day-to-day interaction with attorneys
Ideal Candidate
- Thrives in a high-volume, production-driven environment
- A fast learner with strong multitasking abilities
- Highly organized with excellent follow-through skills
- Comfortable working independently while managing multiple priorities
Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $60,000 - $65,000