Houseperson

SUMMARY

Maintain all Guest Room Hallway floor corridors and elevator landings clean, organized and free of trash. Assist Room Attendants with daily room cleaning of balconies, sliding doors, trash and linen removal. Supply housekeepers with all necessary linen, guest supplies and guest amenities. Keep Service Elevators and Landing clean and tidy at all times.  Notify your supervisor of any damaged or broken items.  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

•    Make sure that all room attendants on the floors have sufficient linen and guest supplies
•    Clean all trash receptacles on Guest Elevator Landings. 
•    Vacuum all landings 
•    Clean ice machines room on all guest floors.
•    Clean bathroom tiles in rooms designated by the Floor Manager.
•    Strip all bed linen and towels from the room throughout the day
•    Retrieve all trash from guest rooms and service landings.  
•    Move furniture in rooms designated by the Floor Supervisor.
•    Clean balcony glass sliding doors in the rooms designated by the Floor Supervisor.
•    Make sure all baseboards at entrance doors are always kept free from dust and dirt.
•    Daily dusting of air vents and restroom exhaust fans in the room  
•    Sweep and mop balconies floors and clean interior of Glass Railing.
•    Retrieve and deliver Guest Room Tumbler Glassware to & from Service Landings and Dishwasher Room.
•    Wash and Shine Guest Bathroom Tumbler Glassware
•    Wash and Maintain Guest Room plates, silverware and Tumbler Glass Racks
•    Deliver Guest request for Rollaway Beds and Sofa Bed set ups 
•    Properly wipe down and store rollaway beds
•    Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description

EDUCATION / EXPERIENCE

The requirements listed below are representative of the knowledge, skill, and/or ability required.  

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 

REQUIREMENTS

Physical demands

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and listen
• The employee is frequently required to use hands and finger to handle, or feel objects, tools, or controls 
•  Position may require reaching with hands and arms the employee must frequently lift and /or move up to 50 pounds.

Communication

• Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
• Must read, write and speak basic English 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those that an employee must be able to handle to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform in this environment.

Noise level in the work environment is usually moderate.