What are the responsibilities and job description for the Showroom Sales position at Trumbull Industries?
Trumbull Industries is looking for a retail Showroom Sales Associate / Design Consultant in their Akron, Ohio Location. Position will work full time including occasional Saturday’s 8- Noon, by appointment, and as assigned by branch manager. The main purpose of this position is to provide professional Inside Sales/Customer Service support to all customers to meet or exceed their expectations. This role includes ensuring order accuracy and developing strong and lasting relationships.
Responsibilities for Showroom Sales Associate /Design Consultant:
- Working knowledge of 20/20 design program and the ability to grasp design concepts and creativity with the client to craft a final vision
- Ability to working closely with wholesale trade and residential customers
- Ability to work closely with other branch employees and departments, and along with other branches also having showrooms
- Responsible for specifying and ordering display products in the showroom, and designs, ordering, inventory, literature
- Responsible for keeping showroom displays up to-date
- Educate customers on the selection process in order to create the kitchen and/or bath of their dreams
- Coordinate with contractors /builders and client on pricing, selection, and delivery options.
- Build lasting relationships with customers by attentively following up on inquires and purchases, and exceeding their expectations
- Acquire and maintain sufficient product knowledge and strive to continually increase knowledge base, attend ongoing training as requested, or as markets change
- Learn internal systems and processes to engage in transactional selling, keeping inventory correct and current, and maintaining proper showroom procedures
- Lend support to senior design staff, as well as inside or outside sales staff for large projects/ jobs
- Ability to meet targeted budgets and goals
- Ability to demonstrate a sense of urgency
- Responsible for working toward all outdated materials being sold
Qualifications for Showroom Sales Associate / Design Consultant:
- High school degree required
- Prior retail sales/ customer service experience required
- Experience in kitchen, bath, design, home furnishings, or related products preferred
- Ability to develop and maintain business relationships with customers and coworkers
- Passion for home trends and/or design building /remodeling/updating
- Strong organizational and Excellent communication and interpersonal skills
- Team Player working together with your Branch group and others in a spirit of cooperation and positivity
- Necessary Ability to Multi-Task, supporting other areas as assigned, assisting in answer phones, and other tasks as assigned by branch manager
- Ability to close on the sale