Showroom Sales Associate / Design Consultant

Showroom Sales Associate / Design Consultant

Trumbull Industries is seeking to hire a retail Kitchen and Bath Showroom Sales Associate / Design Consultant in their Erie, Pennsylvania Location. Position will work full-time Monday-Friday and some Saturday’s (8am- Noon), by appointment and as assigned by branch manager.

Responsibilities 

• Working knowledge of 20/20 design program and the ability to grasp design concepts and creativity with the client to craft a final vision
• Ability to working closely with wholesale trade and residential customers
• Ability to work closely with other branch employees and departments, and along with other branches also having showrooms
• Responsible for specifying and ordering display products in the showroom, and designs, ordering, inventory, literature
• Responsible for keeping showroom displays up to-date
• Educate customers on the selection process in order to create the kitchen and/or bath of their dreams
• Coordinate with contractors /builders and client on pricing, selection, and delivery options.
• Build lasting relationships with customers by attentively following up on inquires and purchases, and exceeding their expectations
• Acquire and maintain sufficient product knowledge and strive to continually increase knowledge base, attend ongoing training as requested, or as markets change
• Learn internal systems and processes to engage in transactional selling, keeping inventory correct and current, and maintaining proper showroom procedures
• Lend support to senior design staff, as well as inside or outside sales staff for large projects/ jobs
• Ability to meet targeted budgets and goals
• Ability to demonstrate a sense of urgency
• Responsible for working toward all outdated materials being sold

Qualifications 

• High school degree required
• Prior retail sales/ customer service experience required
• Experience in kitchen, bath, design, home furnishings, or related products preferred
• Ability to develop and maintain business relationships with customers and coworkers
• Passion for home trends and/or design building /remodeling/updating
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• Team Player working together with your Branch group and others in a spirit of cooperation and positivity
• Necessary Ability to Multi-Task, supporting other areas as assigned, assisting in answer phones, and other tasks as assigned by branch manager
• Ability to close on the sale