Billing Specialist

The Billing Specialist compiles data, computes fees and prepares invoices for billing purposes. This position also performs a range of general accounting, bookkeeping and clerical support functions. (This is meant to be a guide. Duties may vary dependent upon management.)

 
Essential Position Functions:

• Prepare invoices and upload them into customers' systems for payment.
• Verify accuracy of invoices for proper cost and fee recognition.
• Responsible for following consistent billing standards, processes, and using consistent templates.
• Prepare and utilize v-lookups to verify and confirm cash receipts.
• Contact customers regarding past due invoices and confirm plan for payment.
• Communicate and work with departments to ensure optimal work flow and communication exists. Build rapport and uphold strong customer service culture both internally and externally.
• Monitor customer accounts for payments received, delayed payment and non-payment.
• Responsible for creating weekly Quick Bill reports.
• Create and submit credit/debit memos.
• Prepare and send weekly aging recap reports to managers.
• Perform general office and administrative tasks as required.
• Other duties as assigned.

Education and/or Experience:

• High school diploma or GED required.  
• Minimum of 2 years of Accounting Clerk or related work experience.
• Familiarity with generally accepted accounting/bookkeeping principles and procedures is required.
• Must have basic Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, verbal and written communications skills.
• Must demonstrate discretion due to the sensitive nature of the work.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent walking, standing, sitting within the work area.
• Ability to sit for extended periods of time.
• Ability to effectively communicate with employees, management, peers, et al.

Work Environment:

The work environment characteristics described here are representative of those of a standard office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The work environment is that of an office position with minimal to high noise levels or may be remote based.
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.