What are the responsibilities and job description for the Service and Parts Seasonal Support position at True North Equipment?
Service and Parts Seasonal Support
Part Time
True North Equipment has been in business since 1949 and has 10 locations with over 200 employees. Our employees are the key to our success and have helped us get to where we are today, operating across two states in the Red River Valley.
True to our Values…Driven by You!
It takes our entire team to make True North Equipment exceptional. We’re looking for individuals who are self-starters, hard workers, and eager to take on new challenges. We provide opportunities for growth, development, and learning—while making sure you enjoy the work along the way.
The Service & Parts Seasonal Support position supports the overall operation of the Parts and Service departments by providing customer service, assisting with parts handling and parts delivery, supporting service technicians, turf pickups and deliveries, and performing facility/yard maintenance and equipment-related tasks.
This role is essential in maintaining an organized, efficient, and safe dealership environment while delivering excellent service to both customers and internal teams.
You’ll Focus On…
Equipment & Facility Support
- Washing new and used equipment using mobile or in-shop systems
- Assisting with turf equipment pickups and deliveries
- Performing basic facility and grounds maintenance (snow removal, lot upkeep, etc.)
- Conducting routine inspections and maintenance of the facility, service vehicles, and trailers
- Supporting shop organization, equipment movement, and minor repairs
Operations & Safety
- Operating forklifts, pay loaders, and other equipment (as trained)
- Maintaining a clean and organized work area and tool room
- Following all safety protocols and company procedures
- Representing True North Equipment with professionalism in all interactions
- Supplying service technicians with parts accurately and efficiently
- Supporting parts deliveries to customers and between dealership locations as needed
- Verifying shipments and reporting shortages or discrepancies
- May support after-hours parts picking as needed
- May assist in maintaining a clean, organized parts department and showroom during peak seasons
- May assist with receiving, stocking, and organizing parts as needed
Schedule:
- 20-40 hours per week, depending on workload, in-season during our business hours
- Monday – Friday, 7:30 AM – 5:30 PM every other Saturday (7:30 AM – Noon)
What We’re Looking For
- Ability to lift up to 75 lbs as needed
- Strong work ethic and reliable attendance
- Ability to perform a variety of duties in a fast-paced environment
- Strong customer service and communication skills
- Ability to work both independently and as part of a team
- Basic computer skills (data entry and dealership systems)
- Basic knowledge of equipment, parts, and safety procedures preferred
- High school diploma or equivalent experience
- Must have a clean MVR, and be able to drive TNE-owned vehicles
- Must be at least 18 years of age for driving purposes
Professional Expectations
- Maintain positive and professional relationships with peers and leadership
- Represent True North Equipment in a positive and professional manner
- Follow all safety policies to ensure a safe working environment
- Understand and adhere to TNE customer data policies and procedures
Total Rewards Package
At True North Equipment, we offer more than just a job—we offer a career.
- $15–$20/hour depending on experience
- Paid Family Medical Leave (PFML) & Earned Sick and Safe Time (ESST)
- Ongoing training and professional development opportunities
- A supportive, team-oriented work environment
- Opportunities for advancement within the organization
- This position reports to the location Aftermarket Manager
All hires must pass a pre-employment background check and drug/alcohol screening.
True North Equipment is an Affirmative Action and Equal Opportunity Employer. True North Equipment will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.
Salary : $15 - $20