What are the responsibilities and job description for the Office Manager/Administrator position at TruBlue of Phoenix and Scottsdale?
TruBlue of SouthDayton is a Home Ally Service company committed to delivering high-quality handyman services through bonded and insured technicians, providing our customers with peace of mind. Our mission is to help homeowners maintain the safety, functionality, and value of their homes through reliable repairs, home assessments, and ongoing maintenance. We proudly serve busy adults and seniors, helping them protect and preserve their home investment.
Position Overview: Office Manager / AdministratorWe are seeking an experienced Office Manager/Administrator to support our growing team and help drive the company’s continued success.
Key Responsibilities- Manage customer communications via phone, text, and email
- Schedule appointments for estimators with prospective clients
- Coordinate job scheduling based on team availability
- Maintain inventory of marketing materials and company literature
- Serve as a communication liaison between clients, staff, and management
- Track employee hours by project
- Monitor and record job-related purchases
- Assist with invoicing upon project completion
- Support estimators with sourcing materials and pricing
- Help manage social media accounts and communicate with prospective customers
- Family: We foster a supportive environment where everyone feels valued and included
- Integrity: We treat others with respect and believe every voice matters
- Trust: We build credibility through consistency, reliability, and follow-through
- Quality: We take pride in our work and strive to deliver an exceptional customer experience
- Strong computer proficiency, including Microsoft Excel, Word, and CRM systems
- Knowledge of social media platforms such as Facebook and Nextdoor
- Strong work ethic with attention to detail and pride in your work
- Commitment to excellent customer service and respectful communication
- Ability to interact effectively with clients from diverse backgrounds and age groups
- Comfortable working with a diverse team
- Skilled in organizing and scheduling a growing workforce efficiently
- Able to adapt to unexpected changes, such as cancellations or schedule adjustments
- Basic understanding of business operations, including efficiency and profitability
- Valid driver’s license and reliable transportation
- Primarily remote role with occasional in-person responsibilities
- Must be legally authorized to work in the United States
- Fluent in English
We are actively interviewing for this position. If you have the skills and experience we’re looking for, we encourage you to apply—our hiring manager will be in touch.