Office Administrator

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

This position performs a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization. Provides administrative and clerical support to an assigned location, department, and/or unit. Develops, maintains, and ensures com. Compiles reports and monitors assigned projects and/or program components.

Essential Duties & Responsibilities: 

• Greets and directs clients and visitors.
• Answers phone calls and emails in a timely manner.
• Manage data in spreadsheets and reports.
• Creates and maintains office related records and reports.
• Performs data entry and filing tasks for accounts payable, purchase orders.
• Receives, records, and distributes packages and mail.
• Assists with projects and event support.
• Assists other departments as needed.
• Assists with Customer relations.
• Manages branch Invoicing
• Perform other duties assigned by management.
• Oversee and manage all branch invoicing functions, with a strong emphasis on accuracy and timeliness.
• Administer customer credits and ensure proper documentation.
• Research and resolve customer complaints, assisting with collections when necessary.
• Respond promptly to customer inquires regarding charges and provide effective solutions to resolve concerns.
• Handle billing inquires, process customer payments, and maintain accurate financial records.
• Provide office and administrative support as needed to ensure smooth daily operations.
• Accurately process and maintain customer cancellations in accordance with company procedures.
• Collaborate effectively with branch staff and other departments to ensure seamless workflow and efficient operations.
• Participate in special projects as assigned and perform additional duties to support overall branch objectives.
  
  

Education/Qualifications

• Bachelor or Associate degree or equivalent work experience.
• Ability to greet visitors, clients, and colleagues in a friendly and courteous manner.
• Ability to type at least 50 wpm.
• Ability to proofread.
• Proficient in Microsoft Office Suite or similar software.
• Basic understanding of office equipment.
• Basic understanding of clerical procedures and systems such as recordkeeping and filing.
• Ability to work independently and identify and solve problems.
• Ability to organize and prioritize work.
  
  

Other Duties

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.
  
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer. 
  
  

Pay

• Pay range depending on experience is $22 to $27 DOE.
  
  

Benefits And Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
  
  

Pye-Barker Fire and Safety is an Equal Opportunity Employer