What are the responsibilities and job description for the Scheduling & Operations Coordinator position at TruBlue Home Service Ally?
TruBlue Home Service Ally is seeking a dependable and organized Office Administrator / Scheduling Coordinator to support daily operations for our Phoenix team.
This role is ideal for someone with experience in a similar service-based business such as handyman services, construction, home maintenance, HVAC, plumbing, electrical, restoration, or field service operations. Experience in a similar environment is required.
What You’ll Do
At TruBlue, we do more than complete jobs. We help improve quality of life. From safety upgrades for seniors to dependable home maintenance for busy families, our work makes a real difference every day.
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This role is ideal for someone with experience in a similar service-based business such as handyman services, construction, home maintenance, HVAC, plumbing, electrical, restoration, or field service operations. Experience in a similar environment is required.
What You’ll Do
- Answer incoming calls, texts, and emails professionally
- Schedule estimates and approved jobs based on technician availability
- Confirm appointments and follow up with customers before and after service
- Coordinate communication between customers, technicians, and management
- Keep schedules organized and help minimize technician downtime
- Maintain accurate job notes, customer details, and documentation
- Track job-related purchases and support invoicing
- Maintain office supplies and marketing material inventory
- Support leadership with daily administrative and operational needs
- Perform occasional local errands if needed
- Experience in office administration, scheduling, dispatching, or service coordination required
- Experience in a similar home service, construction, repair, or field service business strongly preferred
- Strong customer service and phone communication skills
- Highly organized, detail-oriented, and dependable
- Comfortable using CRM, scheduling, or service management software
- Able to handle schedule changes, customer questions, and daily interruptions professionally
- Team-oriented and proactive
- Valid driver’s license required
- $22–$25 per hour, depending on relevant experience
- Part-time or full-time opportunity
- Primarily onsite role in Phoenix
- Stable position with long-term growth potential
- Supportive, professional, team-first environment
At TruBlue, we do more than complete jobs. We help improve quality of life. From safety upgrades for seniors to dependable home maintenance for busy families, our work makes a real difference every day.
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Salary : $22 - $25