Office Coordinator

Office Coordinator: Don’t Just Earn a Living—Make a Difference 

Join TRU Healthcare and Embark on a Journey of Care 

Are you looking to transform your professional life into a meaningful journey? At TRU Healthcare, we embody our core values of servant leadership, empathy, altruism, and integrity in everything we do. If you’re ready to make a significant impact in the community and thrive in a supportive workplace, we invite you to apply for the position of Office Coordinator at our Bemidji office. 

Making a Difference for Our Patients 

TRU Healthcare goes beyond traditional healthcare by reaching out and touching the lives of those in our Minnesota communities. We focus on providing exceptional service, especially to underserved populations that are often overlooked by the broader healthcare system. Our dedicated team is passionate about creating an inclusive environment where every patient feels valued and supported. 

Making a Difference for You 

As one of the most supportive workplaces in the region, we foster an atmosphere where respect, appreciation, and teamwork are foundational. Enjoy flexible scheduling, a focus on well-being, and a culture that promotes both fun and professional growth. Here, every team member is vital, contributing to our mission of doing good for our employees and our patients. 

Your Impactful Role as an Office Coordinator 

In this pivotal role, you will: 

• Frontline Engagement: Serve as the first point of contact for our office, warmly welcoming patients, visitors, and staff. Your friendly demeanor will set the tone for positive experiences at our facility.
• Communication Hub: Efficiently manage incoming calls, fielding inquiries, and providing information with a professional and empathetic approach.
• Appointment Coordination: Oversee the scheduling of patient appointments, ensuring smooth operations and optimal access to our services.
• Insurance and Administrative Support: Perform insurance verification and provide robust support to our clinical and administrative teams, ensuring seamless service delivery.
• Training: Conducting initial and annual training for field staff. 
• Culture Champion: Actively participate in and support our 24 Expressions of Company Cultures (24 ECC's), enhancing staff engagement and promoting a vibrant workplace culture.

Qualifications 

We are seeking a candidate who is: 

• Welcoming, with a talent for building rapport with diverse individuals, both in person and over the phone.
• Comfortable training small groups of individuals while keeping them engaged. 
• Quick-thinking, with excellent organizational skills and the ability to problem-solve effectively.
• Experienced in medical office settings, with knowledge of insurance verification preferred.
• Proficient with MS Office, including managing Outlook calendars, Excel and Word. 
• Able to work Monday to Friday, 8:00 am to 4:30 pm.

Why You'll Love This Position 

• Community Impact: Make a direct, positive impact on the lives of individuals and families in our communities.
• Supportive Environment: Become part of a team that genuinely supports each other and shares a commitment to our values and mission.
• Professional Growth: Engage in continuous learning and career development within a nurturing work environment.

Benefits 

• Comprehensive health coverage (Medical, HRA, Dental, Teladoc, EAP)
• Retirement planning with a 401K option
• Generous PTO and flexible scheduling to support work-life balance
• Mileage reimbursement for any work-related travel

At TRU Healthcare, you don’t just come to work—you come to make a difference. Apply today to be a part of a team where your contributions are valued and your work truly matters!