What are the responsibilities and job description for the Call Center/Call Taker position at Trova?
Job Description: Call Center Representative/ Call TakerWe are seeking dedicated and dependable Call Center Representatives to join our team and provide outstanding service to our customers.Responsibilities:Engage Customers: Schedule appointments and provide timely information about services.Deliver Exceptional Service: Handle inquiries professionally, ensuring every customer feels valued.Maintain Standards: Manage high call volumes efficiently while maintaining top-quality service.Qualifications:Proven call center experience with a record of reliability and successDemonstrated consistency and commitment in previous roles, showing dedication to team goals and customer satisfactionAbility to multi-task, think critically, and adapt in a fast-paced environmentStrong written and verbal communication skillsTyping proficiency of at least 30 WPMAvailability to work overtime, weekends, and holidays as neededAbility to provide three professional references prior to receiving an offerWhat We Offer:Competitive compensation with opportunities for growthComprehensive benefits, including 401(k) with matching, health, dental, and vision insurance, plus short- and long-term disability coveragePaid training and paid time off to support work-life balanceA supportive, inclusive environment where your contributions are valuedWe are an affirmative action and equal opportunity employer committed to diversity and inclusion.About Trova Advisory GroupTrova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across multiple sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary, temp-to-hire, and direct hire services.We pride ourselves on providing top-tier talent solutions that empower organizations to thrive in today’s competitive market.Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status. We are committed to fostering an inclusive workplace where all individuals are welcomed and supported.If you require reasonable accommodation during the application or interview process, please contact us at trova@gotrova.com. Include the nature of your request and your contact information.Trova Advisory Group offers a comprehensive benefits package including medical and dental options for all eligible employees.#ZR#Trova
Salary : $17 - $21