Maintenance Facilities Director

A cherished heritage of hospitality has been distilled into the spirit of welcome you feel within Troutbeck. Created to delight and impress, Troutbeck is sumptuously designed and restored, brimming with splendor and perfectly appointed in every detail. It is reflected by a world-class team whose personalized, anticipatory intimate service is geared to providing a world class guest experience.

Compensation $73,000 - $75,000 annually

Who We Are

We value our staff, our guests, our community, and are committed to preserving the environment we inhabit. Our culture is all about collaboration, dedication, and best-in-class customer service. Details matter at Belden House & Mews. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way. When any one person or department succeeds – we all succeed!

Main Duties

• Oversight of general maintenance of the property, buildings, and furnishings. This includes but is not limited to painting, cleaning, landscaping, repairs, fixture installation, tending fireplaces/fire pits, assembling items, and working with plumbing/electricity/small engines.
• Maintenance of the Pool including but not limited to chemical testing and balancing, filter maintenance, safety walks and repairs or upgrades as need to always maintain safety.
• Budget ownership, ordering, and reconciliation of supplies for the department.
• Best-in-class customer service is essential in this role, responding to guests’ requests in real-time politely and professionally, and training the department to uphold the same standard.
• In real time reports to management on any observed issues or unusual activities observed during the course of your work.
• All other duties as assigned.
• You are a naturally service-minded and collaborative individual. You are always willing to jump in, roll up your sleeves and help any department with any task. ‘Not my job’ is not in your vocabulary.
• You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador!
• You are a proactive problem solver, who understands that different mind-set and backgrounds lead to better solutions.
• You are punctual and accountable. You know that responsibility and reliability are key to success.
• You are a team player. When one of us succeed – We all succeed!

What We Offer:

• A benefit package which includes paid time off, medical supplemental (ex-hospital indemnity), dental, vision, 401k, and an extensive employee assistance program.
• Employee discounts for food and rooms when you are not working. A free meal for 2 in our dining room is offered quarterly for you to experience our newest seasonal offering.
• Free family-style meals are served twice daily when you are working.
• An employee incentive program.
• A culture that values learning, development, and internal promotions when appropriate.