What are the responsibilities and job description for the Fire Alarm Service Technician II position at TRL Systems, Inc.?
Job Overview
We are seeking an experienced Fire Alarm Service Technician II to service, troubleshoot, and maintain commercial Fire Life Safety systems. This role is responsible for diagnosing system issues, performing repairs, completing small upgrades, and ensuring fire alarm systems operate in compliance with applicable codes and standards.
The Fire Alarm Service Technician II plays a critical role in customer satisfaction by providing timely service, identifying deficiencies, and recommending corrective actions. This position requires strong technical knowledge of fire alarm panels, devices, and life safety systems, along with excellent customer service skills.
Responsibilities
At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here’s what you can expect as a member of our TRL Team:
TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRL’s employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.
We are seeking an experienced Fire Alarm Service Technician II to service, troubleshoot, and maintain commercial Fire Life Safety systems. This role is responsible for diagnosing system issues, performing repairs, completing small upgrades, and ensuring fire alarm systems operate in compliance with applicable codes and standards.
The Fire Alarm Service Technician II plays a critical role in customer satisfaction by providing timely service, identifying deficiencies, and recommending corrective actions. This position requires strong technical knowledge of fire alarm panels, devices, and life safety systems, along with excellent customer service skills.
Responsibilities
- Fire Alarm Service & Troubleshooting
- Troubleshoot and diagnose commercial fire alarm and fire life safety systems
- Investigate system troubles including panels, initiating devices, and notification appliances
- Perform service repairs and corrective maintenance on fire alarm equipment
- Conduct system testing to ensure proper operation and compliance
- Perform small system upgrades, device replacements, and equipment additions
- Complete system programming and configuration when required
- Perform routine maintenance and preventative service on fire alarm systems
- Identify system deficiencies and recommend corrective actions
- Verify system functionality according to NFPA standards and local codes
- Support inspection-related service follow-ups and repairs
- 1-2 years technical support
- 2-5 years low voltage installation and service support
- EST3 certification (or ability to obtain within one year)
- High school diploma (or equivalent)
- Valid California Driver License (or ability to obtain one) and proof of auto insurance.
- Must be able to work weekends, nights, split shifts, and rotating shifts (if needed).
- Ability to Drive for 2 hours in a work shift/day, daily
- Ability to drive, walk, bend, stoop, hear, and speak, daily
- Ability to work in indoor and outdoor environments, under all temperature variations
- Ascend/Descend and work at heights above 6ft and extreme heights, occasionally
- Move/Transport items weighing 20 pounds, occasionally
- Position self to work in confined spaces, occasionally
- Pushing/Pulling using upper extremities, daily
- Stand or Sit for long periods (4 hours), daily
- Work environment may be construction sites, commercial buildings, high rise/mid-rise buildings, and/or medical facilities such as hospitals, doctor’s offices, etc. with patient contact.
At TRL Systems, we've been keeping people and their property safe for over 42 years. As an integrator of Fire Alarm, Nurse Call, and Security systems, everything we do has the potential to save lives and you get to be a part of that. Your role is important and here’s what you can expect as a member of our TRL Team:
- Comprehensive Benefits Package: Medical insurance, dental insurance, life insurance, 401k plan, paid holidays, Paid Time Off
- Employee Merit and Longevity Awards: Merit rewards that you can use to get items such as branded apparel, video game consoles, headphones and more and longevity awards like golfing gear, purses, BBQs, and watches just to name a few
- Company Sponsored Events: Family-friendly events with food, games and prizes
- Training and Development: Classes available to develop you personally and professionally to help you be the best version of you possible!
- Career Advancement: We want to partner with you to build a long and successful career at TRL and will help you realize your potential
TRL Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. TRL’s employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, physical or mental disability, sexual orientation, gender identity, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all California locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and/or training.