What are the responsibilities and job description for the IT Coordinator On-Site position at TRITON METAL PRODUCTS INC.?
IT Coordinator: Triton Metal Products
Location: On-site in Hamilton, Indiana
Our Mission
Join the team that makes a meaningful difference in lives! At Triton, we are looking for more than just technical skills. We want an individual who embodies the "Triton Way" by serving as a positive, patient, and solutions-focused resource for every team member across the organization.
Role Overview
The IT Coordinator is a vital position responsible for overseeing all our technological infrastructure while providing essential first-line assistance. This role involves balancing high-level department initiatives with the hands-on support needed to keep our operations running smoothly. At Triton, we value professional growth and are looking for a leader who wants to build a career with us. This position is designed with a clear advancement track toward an IT Manager role as the department expands and we bring on additional support staff in the future.
Key Responsibilities
Leadership and Strategy
- Supervise the IT Department and coordinate all initiatives and operations.
- Present required IT projects and progress reports to management.
- Prepare the facility for the implementation of automation initiatives.
- Monitor company compliance and manage all security certificates.
Systems and Network Administration
- Maintain and administer computer networks, hardware, system software, and configurations.
- Perform critical data backups and lead disaster recovery operations.
- Operate master consoles to monitor system performance and coordinate network access.
- Manage the company phone system and ensure network connectivity for all workstations.
Team Support and the Triton Way
- Respond to support requests via email, phone, or in person with a helpful attitude.
- Provide patient guidance when troubleshooting hardware, software, or printer issues.
- Manage user accounts, password resets, and permissions based on specific roles.
- Educate team members on safe cyber practices and identify potential phishing attempts.
Technical Specializations
- Utilize SQL for ERP Software Reporting and Dashboards.
- Create scripts using SQL to update company databases.
- Oversee the installation and updates for company software on computers and laptops.
- Diagnose and resolve hardware or network problems, replacing defective components when necessary.
Required Characteristics
- A dependable and self-motivated professional.
- A detail-oriented individual with the ability to multitask effectively.
- Strong interpersonal skills for working with both technical and non-technical personnel.
- A solutions-focused mindset that reinforces the Triton Way through clear communication.
Benefits
- 4-day work week with flexible scheduling options.
- Performance and attendance bonuses paid weekly.
- Medical, Dental, Vision, and Life Insurance.
- 401(k) with company match.
- Paid holidays, vacation, and Personal Time Off.
- Snap Pay (Advanced Pay) availability.
Questions? Please call 260-488-1800 for more information.