Patient Scheduler per diem M-F days

Employment Type: Part time Shift: Day Shift Description: Per diem within M-F days with occasional Saturday hours Training is Mon-Fri 8a-4:30p for 2-3 weeks Third week of training required for candidates with less than 1 year of hospital based registration experience Position Purpose Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process. What you will do Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications Answer telephones and direct calls to appropriate staff Minimum Qualifications High School Diploma or equivalent required 2 years clerical experience in a medical field preferred Minimum of 6 months customer service experience required Knowledge of medical terminology preferred Position Highlights and Benefits Per diem within M-F days with occasional Saturday hours Training is Mon-Fri 8a-4:30p for 2-3 weeks Third week of training required for candidates with less than 1 year of hospital based registration experience Great Benefits and Health Insurance Coverage - Starting Day 1 Ministry/Facility Information Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.