Ophthalmic Front Office

Ophthalmic Front Office

Full-Time | Monday–Friday | 7:30 AM – 4:30 PM
Pay: $17-$18/hour DOE

We are currently seeking an experienced and professional Ophthalmic Clinic Receptionist to join a busy, patient-focused ophthalmology practice. This role is ideal for someone with prior medical or ophthalmic office experience who thrives in a fast-paced environment and enjoys providing excellent patient care and customer service.

As the first point of contact for patients, the Receptionist plays a vital role in creating a welcoming and efficient office experience while supporting daily clinic operations.

Responsibilities

• Greet patients warmly and assist with check-in and check-out procedures
• Answer and manage multi-line phone systems professionally and efficiently
• Schedule appointments and respond to patient questions and concerns
• Verify insurance coverage and process related documentation
• Pull authorizations as needed for patient services and procedures
• Update and verify patient demographics accurately within the EMR system
• Maintain organized electronic patient records and documentation
• Coordinate with ophthalmologists, technicians, and clinic staff to support smooth patient flow
• Collect co-pays and process patient payments
• Perform general administrative duties including filing, faxing, and email correspondence

Qualifications

• Previous experience in an ophthalmic clinic or medical office required
• Familiarity with ophthalmology terminology and procedures preferred
• Strong customer service and communication skills
• Knowledge of insurance verification and medical billing processes
• Proficiency with EMR systems and Microsoft Office Suite
• Ability to multitask and remain organized in a fast-paced environment
• Professional demeanor with excellent attention to detail
• High school diploma or equivalent required

Schedule & Compensation

• Monday through Friday
• 7:30 AM – 4:30 PM
• Full-Time Opportunity
• $17–$18/hour DOE

This is an excellent opportunity to join a supportive, patient-centered clinic environment with stable daytime hours and long-term growth potential. If you enjoy helping patients and have experience within an ophthalmic or medical office setting, we encourage you to apply.

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At least one year of medical front office experience
* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.