What are the responsibilities and job description for the Medical Receptionist position at Trinity Employment Specialists?
Medical Receptionist | Tulsa, OK | $17-$19/hour | Temp to Perm | Monday-Friday 8am-5pm
Responsibilities:
- Greet patients with warmth and professionalism, ensuring a positive and welcoming experience.
- Manage patient scheduling efficiently, optimizing clinic resources and ensuring minimal wait times.
- Verify patient insurance information accurately and communicate effectively regarding coverage and benefits.
- Provide exemplary customer service, addressing patient inquiries and concerns promptly and courteously.
- Maintain patient records meticulously, ensuring confidentiality and compliance with HIPAA regulations.
- Collaborate with medical staff and administrative team to facilitate smooth clinic operations.
- Assist with administrative tasks such as filing, billing, and coordinating referrals as needed.
Requirements:
- Previous experience in a medical receptionist or similar role required.
- Excellent interpersonal and communication skills.
- Proficiency in scheduling software and intermediate computer skills.
- Strong organizational skills with attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Knowledge of medical terminology and insurance processes preferred.
- Flexibility to adapt to changing priorities and schedules.
- Join our team and be an integral part of delivering exceptional patient care at our clinic in Tulsa, OK.
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* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Maintain medical records, technical library, or correspondence files.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Complete insurance or other claim forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
* Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
* Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
* Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
* Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
* Arrange hospital admissions for patients.
* Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
* Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.