MDM Engineer - AirWatch - St. Paul, MN

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Position: AirWatch Engineer (MNSITE 3617)

Location: St. Paul, MN, 55101, Met Council locations across the 7-county metro area

Duration: 12 Months

Description of Project

The Metropolitan Council Unified Communication and Collaboration Team (Met Council) is seeking one full-time AirWatch MDM Engineer resource to manage and support the existing enterprise mobile device management (MDM) environment. The ideal resource will have deep expertise in AirWatch, a strong understanding of mobile security and compliance, and a passion for modernizing endpoint management through cloud-native solutions.

At a high level, the resource will maintain the current VMware Workspace One (AirWatch) infrastructure while working on and helping with the strategic planning and execution of a future migration to Microsoft Intune alongside the Endpoint Engineering Team. For additional details on the request such as qualifications, tasks, and evaluation criteria, see the attachments found in the Buyer Attachment section of the Event.

The work is expected to be done onsite supporting multiple Met Council locations across the 7-county metro area.

Minimum Qualifications

• 3 years of hands-on experience with VMware Workspace ONE / AirWatch administration.
• 2 years of combined experience using Air Watch MDM software, mobile OS platforms, and enterprise mobility architecture
• 2 years of experience with cellular activations on Vendor portals such as Verizon, AT&T and T-Mobile.
• 1 year of combined experience with Microsoft Intune, Azure AD, and Microsoft Endpoint Manager.

Desired Skills

• Experience with Intune deployment or migration projects.
• Microsoft certifications (e.g., MD-102, SC-300, or AZ-104).
• Knowledge of Zero Trust principles and conditional access policies.
• Experience integrating MDM with identity and access management solutions.
• Experience with PowerShell scripting or other automation tools.

Key Responsibilities:

• Maintain the existing AirWatch MDM platform, including device enrollment, policy configuration, application deployment, and compliance monitoring for iPhones, iPads and Android devices.
• Provide Tier 2/3 support for mobile device issues across iOS, Android, and Windows platforms.
• Maintain Verizon, AT&T and other Vendor Support Portals for cellular devices
• Collaborate with security and compliance teams to ensure mobile device policies align with organizational standards.
• Monitor system performance, generate reports, and implement required improvements to enhance user experience and security posture.
• Work on the assessment, planning, and phased migration from AirWatch to Microsoft Intune, including stakeholder engagement, pilot testing, and documentation.
• Develop and maintain technical documentation, SOPs, and knowledge base articles.
• Keep the Met Council leadership updated and current with industry trends and best practices in endpoint management and mobile security.
• Demonstrate excellent troubleshooting, communication, and documentation skills.
• Demonstrate ability to work independently and collaboratively in a fast-paced environment.
• Knowledge transfer

• Trilyon, Inc., offers a comprehensive benefits package.

• Opportunities for growth and professional development.

• Collaborative and inclusive company culture.

Trilyon, Inc., is an Equal Opportunity Employer committed to diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable laws. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities. This commitment to diversity makes us stronger and more adaptable.

Thank you

Anjali Sharma