What are the responsibilities and job description for the Student Services Assistant, Unbound Academy (Remote) - $40,000/year USD position at Trilogy?
Are you ready to make a difference in a family's educational journey? At Unbound Academy, we offer personalized learning experiences, and your role is pivotal in welcoming families to this opportunity. You'll be the voice that reassures parents, the organizer of student records, and a catalyst for enrollment growth, all while enjoying the flexibility of an online work environment enhanced by cutting-edge systems.
Your day will be a dynamic mix of engaging conversations with parents and meticulous data management, ensuring our operations are both compliant and efficient. You'll be the detail-oriented problem solver who anticipates challenges, allowing teachers to dedicate their time to teaching rather than administrative tasks.
If you thrive in an environment where communication and organization meet to enhance children's education, we want you on our team. Apply now and be the reason more families choose Unbound Academy.
What You Will Be Doing
Drive enrollment and maintain operational compliance through outstanding parent engagement and flawless student data management.
Basic Requirements
Unbound Academy is Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.
At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom.
By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5639-US-Washingt-StudentService1
Your day will be a dynamic mix of engaging conversations with parents and meticulous data management, ensuring our operations are both compliant and efficient. You'll be the detail-oriented problem solver who anticipates challenges, allowing teachers to dedicate their time to teaching rather than administrative tasks.
If you thrive in an environment where communication and organization meet to enhance children's education, we want you on our team. Apply now and be the reason more families choose Unbound Academy.
What You Will Be Doing
- Engaging with parents via email, phone, and text, delivering timely and precise information that reflects Unbound's values
- Reaching out to new leads within 24 hours, organizing experience days, and encouraging event participation
- Ensuring impeccable maintenance of student and family records in HubSpot, the SIS, and other platforms
- Creating and optimizing templates and automated workflows to maintain efficient and cohesive communication
- Compiling attendance and compliance reports by collaborating with teachers and utilizing innovative digital tools
- Handling repetitive manual paperwork that can be automated
- Working from a traditional front office or adhering to strict on-site schedules
- Pursuing signatures or waiting on lengthy approval processes that hinder parent service
- Being limited to routine tasks without room for strategic growth
Drive enrollment and maintain operational compliance through outstanding parent engagement and flawless student data management.
Basic Requirements
- A minimum of 2 years of experience in a school setting
- Experience with Student Information Systems (SIS)
- At least 1 year of experience in outbound calling or phone-based support
- Strong written and verbal communication skills
- Eligible to work in the US without visa sponsorship
- Must reside in Arizona for occasional in-person support
Unbound Academy is Arizona’s first virtual, tuition-free charter school, designed to make grades 4-8 limitless, personal, and exciting. This isn’t just an alternative to the traditional school system. It’s a revolutionary way for your family to reclaim time, unlock potential, and reimagine what education can be.
At Unbound Academy, students can master their core academics in just two hours a day. Our teachers use an AI-powered learning model to adjust to each child’s pace and interests, ensuring progress happens twice as fast as in a typical classroom.
By cutting out the fluff and streamlining coursework, we not only make a significant academic impact—we make learning fun, personal, and incredibly effective.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5639-US-Washingt-StudentService1
Salary : $40,000
