Electronic Security Systems Field Service Technician

Electronic Security Field Service TechnicianLocation: Pittsburgh, PA region West Virginia parts of Maryland & OhioSchedule: Monday–Friday | 1st ShiftPay Rate: $35.00–$42.00/hourEmployment Type: Full-TimeCompany: Trident Talent (on behalf of our client)About the RoleTrident Talent is seeking a seasoned Electronic Security Field Service Technician to support our client’s growing service operations across the Pittsburgh region, West Virginia, and small portions of Maryland and Ohio. This role services key accounts in Healthcare, Utilities, and Industrial environments, providing expert troubleshooting, installation, maintenance, and customer support.We are looking for a highly motivated, energetic, and adaptable technician with strong mechanical and technical aptitude who thrives in a customer-focused environment.What You’ll Do with “Our Training and Your Experience”Act as the customer’s best service provider, ensuring they choose our client first for all service needs.Respond to routine and non-routine service calls, scheduled maintenance, and emergency/after-hours calls as needed.Diagnose, troubleshoot, repair, replace parts, and debug systems for routine electronic security issues.Perform project installations as necessary.Produce clear and detailed service reports for both the customer and internal teams to ensure accurate invoicing and job costing.Apply strong troubleshooting skills to isolate malfunctioning equipment or software issues.Participate in a colleague-first culture and contribute to team growth.What You’ll NeedExceptional customer service skills with the ability to perform under pressure.Advanced technical experience in electronic security systems and/or fire alarm systems.Strong programming knowledge and proven ability to troubleshoot and problem-solve.High mechanical and electrical aptitude, including use of common hand and power tools.Strong verbal, written, and interpersonal communication skills.Excellent organizational skills with the ability to handle multiple service tasks simultaneously.High computer proficiency, particularly with Microsoft Outlook, Word, and Excel.Ability to work independently with minimal supervision.A valid driver’s license with a clean driving record.Ability to travel regularly to local jobsites (minimal overnight travel).Education & ExperienceRequired:High School Diploma/GED or equivalent experience3–7 years experience servicing, integrating, and programming access control systemsPreferred (not required):Field service experience in related technologyCCTV: Milestone, GenetecAccess Control: AMAG, Lenel, Genetec, Software House/CCURE, S2Intrusion: DMP, BoschCompany Benefits(Provided by client)10 Company Holidays Paid Time Off (starting at 13 days annually)“Fun & Laughter” Day OffMedical, Dental & VisionLife & Disability InsuranceWellness Program401(k) MatchingColleague Assistance ProgramTuition ReimbursementCompetitive compensation planCompany vehicle or vehicle reimbursementCorporate Social Responsibility DayCell phone reimbursement (if applicable)Paid Parental LeaveApply TodayIf you're a skilled Electronic Security Field Service Technician looking for a stable weekday schedule, competitive pay, strong benefits, and the opportunity to work across diverse environments, Trident Talent wants to hear from you. Veterans Encouraged to Apply!!!

Salary : $35 - $42