Accounts Receivable Specialist

Position Description: The Accounts Receivable / Collections Specialist is responsible for the day-to-day core functions of collecting AR receivables, Past Due Receivables and the DSO while ensuring that all Billing and Cash Application processes function effectively.  This role requires a highly detailed and responsible individual who can interact with customers and internal departments to ensure that cash is collected from customers timely.

AR Specialist Responsibilities:

Essential Job Functions:

• Monitor assigned client accounts for outstanding, coming due soon and past due balances - contact customers and the sale department to facilitate prompt payments and keep the DSO for assigned accounts to a minimum.
• Investigate and resolve client billing discrepancies and answer any customer inquiries professionally.
• Effectively work with other departments and customers on a daily basis.
• Ensure accurate invoices and statements are sent to clients daily.
• Accurately post and record customer payments, including checks, credit cards, and EFTs.
• Reconcile accounts receivable aging to ensure all payments are accounted for and properly posted.
• Accurately notate and document all customer communications. Save and file all email communications with customers in shared space.
• Coordinate with Customer Service to set up new customer accounts.
• Maintain customer credit applications and sales tax exemption forms.

Key Competencies:

• AR Specialists are responsible for managing customer accounts including timely payment, invoicing, cash application, credit memos, and issue resolution.  The position requires a solid understanding of AR and general accounting principles.
• Associate degree in Business or equivalent work experience required.
• 5 years working in mid-sized account receivable organization ($100M ) required.
• 5 years working across each AR function, required.
• Experience working in ERP systems of all sizes and complexity at the same time.
• Must be proficient in Microsoft Office Suite (especially Excel).
• Must be familiar with customer invoicing portals (Ariba, Coupa, Taulia, etc.)
• Strong attention to detail without losing sight of the big picture.
• Strong organizational skills with ability to handle each task efficiently and effectively.
• Energized and curious; excited to be a part of change.  Must possess a “can do” attitude.
• Excellent written and oral communication skills, including grammar, usage, and punctuation.
• Positive team player but still function independently.
• Prior experience working on specialized projects.
• Must be dependable with attendance and deadlines.  A proven track record of solid organizational and time management skills
• Proven history of accomplishing tasks utilizing strong relationships with internal and external resources.
• Willingness to share information with co-workers, updating them when needed.
• Willingness and ability to work 100% in the office.  Remote work is not an option.

Preferred Requirements:

• 5-7 years’ experience working in mid to large AR environment.
• 1-3 years with customer portals like Ariba.
• Experience working in ERP systems (Flow, Visual, GP, CDK, ADP)

Salary : $25 - $28