What are the responsibilities and job description for the Sr. Program Manager position at TriCom Technical Services?
Summary
This Project Manager will lead cross-functional teams in planning, executing, and delivering complex projects aligned with organizational goals. Responsibilities include project planning, estimating, implementation, and post-delivery support for both internal and third-party solutions. This senior-level position will manage one large or multiple mid-sized projects running simultaneously, ensuring successful outcomes in scope, schedule, and budget.
Work Environment
This Project Manager will lead cross-functional teams in planning, executing, and delivering complex projects aligned with organizational goals. Responsibilities include project planning, estimating, implementation, and post-delivery support for both internal and third-party solutions. This senior-level position will manage one large or multiple mid-sized projects running simultaneously, ensuring successful outcomes in scope, schedule, and budget.
Work Environment
- Primarily office-based with periods of computer work.
- Occasional travel or remote work may be required.
- Typical office conditions; minimal exposure to hazards.
- Lead project planning, prioritization, estimation, and progress tracking across multiple teams.
- Define project scope, objectives, schedules, and resource plans.
- Collaborate with business partners to define requirements and ensure the timely delivery of value.
- Identify, assess, and mitigate risks; resolve issues promptly.
- Manage budgets, forecasts, and project financials.
- Prepare and present project status reports and sponsor updates.
- Oversee vendor relationships including contracts and statements of work.
- Support implementation and post-launch activities.
- Promote process improvement and adherence to project management best practices.
- Perform additional duties as assigned.
- Lead and motivate teams to deliver high-quality results within established timelines.
- Monitor project progress, metrics, and stakeholder communication.
- Collaborate with IT, business sponsors, and product owners to solve complex challenges.
- Apply data-driven decision-making and provide actionable recommendations.
- Foster effective communication and collaboration among stakeholders.
- Continuously develop professional skills and share knowledge within the PMO.
- Ensure compliance with organizational policies, security, and data integrity standards.
- Demonstrate commitment to customer and stakeholder satisfaction.
- 5–8 years of project management experience leading cross-functional initiatives using Agile and traditional methodologies.
- Bachelor’s degree or equivalent experience.
- PMP, Scrum, SAFe, Lean Six Sigma, or similar certifications.
- Experience working in financial systems or similar complex business environments.
- Experience in leadership roles (e.g., Scrum Master, Business/System Analyst).
- Experience managing and mentoring small teams.
- Experience in vendor and budget management.
- Strong analytical, problem-solving, and organizational skills.
- Excellent written and verbal communication.
- Ability to prioritize, manage multiple projects, and meet deadlines.
- Proficiency with Microsoft technologies and PPM tools.
- Demonstrated adaptability and collaboration skills.