ERP Support Specialist

Summary

We are seeking an ERP Support Specialist to provide technical support for ERP and connected systems, ensuring smooth operation, resolving issues, and optimizing system usage. In this role, you will collaborate with business users to manage tickets, implement updates, and improve workflows.

Responsibilities

• Manage ERP support tickets from receipt to resolution.
• Participate in software selection, planning, implementation, and upgrades.
• Develop test plans, perform QA, and manage change processes.
• Maintain ERP documentation and train end-users.
• Ensure data integrity, security, and monitor system performance.
• Act as Subject Matter Expert for ERP applications and best practices.
• Coordinate with vendors for fixes and patches.
• Analyze workflows and recommend improvements.
  
  

Requirements

• Associate Degree in Computer Science or related field.
• 2 years of ERP support experience (Sage X3 V12 preferred).
• Strong SQL and database management skills.
• Ability to explain technical issues to non-technical users.
• Excellent communication, problem-solving, and organizational skills.
• Knowledge of data integrity, security best practices, and agile concepts.
  
  

This is a 6-month Contract-for-Hire with the potential to be a permanent opportunity with our Minneapolis-based client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available. H1-B Visa sponsorship is available for this position. No third-parties, please.