What are the responsibilities and job description for the Guest Service Representative position at Tricoci University of Beauty Culture?
Join Tricoci University as a Guest Service Representative!
About Tricoci University:
Tricoci University of Beauty Culture is dedicated to excellence in beauty education. We strive to empower our students with the skills needed to thrive in the professional beauty industry and provide superior service to our guests.
Position Overview:
As a Guest Service Representative, you will be the welcoming face of Tricoci University, responsible for delivering exceptional service to guests and students alike. You will manage appointments, assist with inquiries, and play a key role in fostering a pleasant campus experience.
Key Responsibilities:
Qualifications:
Job Description May Be Written With The Assistance AI
Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.
About Tricoci University:
Tricoci University of Beauty Culture is dedicated to excellence in beauty education. We strive to empower our students with the skills needed to thrive in the professional beauty industry and provide superior service to our guests.
Position Overview:
As a Guest Service Representative, you will be the welcoming face of Tricoci University, responsible for delivering exceptional service to guests and students alike. You will manage appointments, assist with inquiries, and play a key role in fostering a pleasant campus experience.
Key Responsibilities:
- Greet and assist guests and students courteously and professionally
- Answer phone calls and respond to inquiries about programs and services offered
- Schedule and confirm appointments for beauty services and consultations
- Maintain accurate records of guest interactions and appointments
- Resolve guest questions or concerns promptly and effectively
- Collaborate with team members to ensure seamless operations and customer satisfaction
- Complete administrative tasks that support guest services and university functions
- Work for a respected institution committed to student success and quality education
- Benefit from a supportive and team-oriented work environment
- Gain opportunities for professional growth and development within the beauty industry
- Enjoy flexible work hours to balance personal and professional commitments
- Access employee discounts on beauty products and services
Qualifications:
- High school diploma or equivalent; additional education in hospitality or customer service is a plus
- Previous experience in customer service or guest relations is preferred
- Excellent communication skills and ability to interact with a diverse audience
- Strong organizational skills with an ability to multitask effectively
- Proficient in Microsoft Office Suite; familiarity with CRM systems is beneficial
- Positive attitude, courteous demeanor, and strong problem-solving skills
- Availability for flexible scheduling, including evenings and weekends as necessary
- Generous Paid Time Off
- 401K Plan
- Access to Continuing Education Units (CEU) Classes
- Complimentary Services at our Student Clinic
- Product Discounts
- Opportunities for Career Advancement
- A Rewarding and Dynamic Work Environment
Job Description May Be Written With The Assistance AI
Tricoci University of Beauty Culture, LLC is an E-Verify employer. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The E-Verify Participation Poster and Right to Work Poster are available for your review.
Salary : $15 - $16