What are the responsibilities and job description for the Correspondence Index Specialist position at Triad Financial Services, Inc.?
Position Overview
Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Correspondence Indexing Specialist to join our growing team.
Essential Functions and Education/Experience Requirements:
Triad Financial Services is a leading provider of financial services and solutions, serving clients nationwide. We are seeking a highly motivated and skilled Correspondence Indexing Specialist to join our growing team.
Essential Functions and Education/Experience Requirements:
- Categorizes incoming correspondence and index loan documents into the imaging system
- Assist with logging correspondence received through multiple channels into servicing systems
- Ability to work and navigate through several different systems and applications
- Business writing experience
- Flexible and willingness to adapt to change
- Microsoft Office proficient
- Mortgage servicing experience (2 years)
- Responsible for logging and tracking of complaints and social media reviews
- High attention to detail
- Ability to multi-task and consistently meet multiple deadlines
- Utilizes knowledge of mortgage loan documentation and escrow; RESPA and FCRA (Fair Credit Reporting Act)
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
- Able to sit at a work station for prolonged periods of time
