What are the responsibilities and job description for the Cash Management Representative position at TreviPay?
At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The Cash Management Representative – Tier I role is responsible for accurately applying customer payments and resolving routine payment discrepancies in a fast‑paced, high‑volume environment. This position plays a critical role in ensuring timely and accurate posting of payments, supporting internal partners, and delivering a positive customer experience. The ideal candidate is detail‑oriented, customer‑focused, and able to work efficiently while meeting quality and performance expectations.
Duties And Responsibilities
oReview unapplied payments with the goal of applying funds to open
oinvoices/statements in accordance with customer-provided remittance instructions
oand Standard Operating Procedures (SOP's)
oDemonstrate accuracy, proficiency, and a sense of urgency posting/applying payments
oacross multiple payment types, programs and markets
oExecute adjustment requests such as manual applies, transfers, refunds, and write-offs
oin an accurate and timely manner
oIdentify and document overpayments, short-payments, and duplicate payments
oEnsure accurate posting of payments to the correct account and to the correct open
oinvoices, maximizing departmental immediate apply rates
oDemonstrate the ability to solve for root cause, helping to set customers up for future
osuccess
oProvide an elite customer experience in all interactions with both internal and
oexternal stakeholders
oMeet/exceed departmental KPI's
Qualifications
oAbility to multi-task and make routine decisions
oAbility to work quickly and accurately simultaneously
oAbility to meet deadlines
oCustomer-centric focus and professional demeanor
oStrong communication skills including writing, speaking and active listening
oPositive attendance, dependability, and reliability
oProven ability to assess, prioritize, and balance daily workload
oProficient knowledge of Windows applications, including Outlook, intermediate Word,
oand Excel
Why you will love working at TreviPay
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.
Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.
The Cash Management Representative – Tier I role is responsible for accurately applying customer payments and resolving routine payment discrepancies in a fast‑paced, high‑volume environment. This position plays a critical role in ensuring timely and accurate posting of payments, supporting internal partners, and delivering a positive customer experience. The ideal candidate is detail‑oriented, customer‑focused, and able to work efficiently while meeting quality and performance expectations.
Duties And Responsibilities
oReview unapplied payments with the goal of applying funds to open
oinvoices/statements in accordance with customer-provided remittance instructions
oand Standard Operating Procedures (SOP's)
oDemonstrate accuracy, proficiency, and a sense of urgency posting/applying payments
oacross multiple payment types, programs and markets
oExecute adjustment requests such as manual applies, transfers, refunds, and write-offs
oin an accurate and timely manner
oIdentify and document overpayments, short-payments, and duplicate payments
oEnsure accurate posting of payments to the correct account and to the correct open
oinvoices, maximizing departmental immediate apply rates
oDemonstrate the ability to solve for root cause, helping to set customers up for future
osuccess
oProvide an elite customer experience in all interactions with both internal and
oexternal stakeholders
oMeet/exceed departmental KPI's
Qualifications
oAbility to multi-task and make routine decisions
oAbility to work quickly and accurately simultaneously
oAbility to meet deadlines
oCustomer-centric focus and professional demeanor
oStrong communication skills including writing, speaking and active listening
oPositive attendance, dependability, and reliability
oProven ability to assess, prioritize, and balance daily workload
oProficient knowledge of Windows applications, including Outlook, intermediate Word,
oand Excel
Why you will love working at TreviPay
- Competitive salary
- Paid parental leave
- Generous paid time off
- Medical, dental, vision, FSA, Life/AD&D, long and short term disability
- 401K matching
- Employee referral program
- in saying yes to unique and challenging requirements
- empowered team members are creative team members
- our products make the customer’s day just a little bit better
- work/life balance makes us all more effective
Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.