What are the responsibilities and job description for the Internship in Account Management position at TransPerfect?
Position Summary:
The selected candidate will be working in the Client Services website localization division. Our team focuses on website, online stores, global marketing and multimedia services, offering online localization technology such as GlobalLink that allows for a more automated translation process.
The intern will be assisting with various tasks associated with management of accounts for big brands from industries such as fashion, retail, travel and hospitality, and others. Our clients are some of the biggest and most exciting Italian, Spanish, French, UK and US global brands.
It is a great opportunity to learn about strategic account management from Senior AMs and to be exposed to the latest development in localization technology as well as varied services offered by Translations.com. The intern would be assigned with simple tasks at first and depending on their learning capacity with more responsibilities over time.
Our team is young and diverse with people from all over the world, passionate about helping our clients grow globally.
Position responsibilities:
Work alongside our dynamic Client Services Team managing different type of accounts
Provide support related to account management
Help to oversee the smooth-running of the projects in close collaboration with other departments involved in the production process
Perform administrative, back office related tasks
Shadow the team on the calls with clients, internal teams, etc.
Assisting with quote and offer preparation for clients (analysis of scope of client requests, defining project workflow, timeframes, etc.)
Assist with billing process and related tasks
Essential skills and experience required:
Excellent written and verbal English communication skills
Be able to sign an internship agreement with your University for 6 months
Experience in using MS Office including and especially Excel and PowerPoint
Excellent problem solving and analytical skills
Strong interpersonal skills
Effective time management and organizational skills with the ability to multitask and adapt to changing priorities
Proactive, can-do attitude
Desired skills and experience:
Studies related to translation/localization/marketing
Experience using Translation Technology and/or Business Intelligence tools
Experience in client-facing roles
Fluency in French or Italian