What are the responsibilities and job description for the Hospice - Care Coordinator (Marketing / Business Development) position at Transitions Hospice - Indiana?
Description
Build Relationships That Change Lives
In hospice, getting patients the care they need starts long before a nurse ever walks through the door. It starts with a Care Coordinator who knows their community, earns the trust of physicians and discharge planners, and makes sure that when a family is looking for answers, Transitions Hospice is the name they hear.
If you’re a natural relationship-builder with a background in healthcare sales and a passion for making a meaningful difference — this role was made for you.
What You'll Do
As a Transitions Care Coordinator, you’ll be the face of our organization in your territory — growing relationships, generating referrals, and ensuring that patients and families in your community have access to the exceptional hospice care they deserve. Your responsibilities include:
- Generate appropriate referrals and admissions from current and new customers within your territory
- Establish and maintain strong professional relationships with physicians, nursing homes, assisted living facilities, hospitals, discharge planners, and case managers
- Represent Transitions Hospice in a professional, competent, and responsive manner across all community interactions
- Deliver educational in-services to accounts and serve as a trusted resource for referral sources and the broader community on hospice care
- Implement marketing and promotional initiatives as directed, using efficient time and territory management
- Document all customer activity, referrals, calls, and mileage in SAM and the RHC Activity Sheet per company requirements
- Continuously build your knowledge of hospice and Transitions to effectively educate and advocate with referral sources
- Strategically assess and adjust your territory plans on an ongoing basis to hit growth targets
- Participate in evening and weekend on-call admissions as required
- Collaborate with the Patient Care Manager and interdisciplinary team to resolve issues and support seamless patient transitions
Benefits We Offer
- Competitive pay
- Medical / Dental / Vision Insurance plans
- Long & Short-Term Disability
- 401(k) with company match
- Auto Allowance & Gas Card
- Company provided equipment
- Paid Time Off
Why Choose Transitions Hospice?
Care Coordinators at Transitions aren’t just hitting quotas — they’re opening doors for patients and families who need expert, compassionate care. You’ll be backed by a mission-driven team that takes pride in the quality of its services and the relationships it builds. When you represent Transitions, you’re representing a standard of care that referral sources trust and families remember.
Ready to build something that matters? Apply today.
Requirements
What You Bring
- Bachelor’s degree and relevant healthcare experience or knowledge preferred
- 3 years of sales experience, ideally in a healthcare setting
- A demonstrated track record of building meaningful customer relationships that drive results
- Excellent communication, negotiation, and public relations skills
- Ability to market effectively to referral sources, customers, and the broader community
- Comfort working within an interdisciplinary team environment
- Strong organizational skills and the ability to manage a territory independently
- Valid driver’s license and willingness to travel within your local service area
- Professional appearance and demeanor at all times