What are the responsibilities and job description for the Patient Care Coordinator RN position at The Center for Hospice and Palliative Care Inc?
Patient Care Coordinator-RN
Job Type: Full-time, Exempt
Schedule: Monday–Friday, day shift; participates in nursing leadership on-call rotation as needed
We are seeking an experienced RN with hospice and management experience to join our team. Our team does amazing work that profoundly improves the quality of life of our patients and their families. Rediscover your passion for healthcare and the rewarding one-to-one patient connections that inspired you to enter healthcare to begin with.
Benefits
We offer a comprehensive benefits package for eligible full-time employees, which includes:
- Medical, dental, and vision insurance
- Health savings and flexible spending account options
- Retirement plan with employer contribution
- Employer-paid life and accidental death & dismemberment (AD&D) insurance
- Employee assistance program (EAP)
- Wellness and healthy lifestyle benefits
- Employee peer recognition program
- Annual anniversary/retention bonus opportunities
- Competitive paid time off (PTO)
Full details of benefits and specific eligibility (including any minimum scheduled hours for certain benefits) are provided during the interview and onboarding process.
Management of Assigned Areas:
- Manages resources, facilitates concepts and approaches, reviews projects' progress and results; makes management decisions.
- Ensures compliance with nursing care standards established by commissions, and federal and state regulatory agencies, and adherence to Agency objectives and policies pertaining to nursing administration.
- Participates in the selection, hiring and termination process of staff
- Determines workload and delegates assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions in accordance with Agency policy and in a timely manner.
- Responsible for meeting the requirements for contracted staff.
- Responsible for the scheduling and coordination of patient care staff.
- Acts as a resource to provide information or determine the most effective way of meeting the needs of staff, patients, or customers.
- Reviews and assures accuracy of invoices related to areas of responsibility, in a timely manner.
- Responsible for supplies and PAR levels.
- Participates in nursing leadership on call rotation schedule related to clinical issues.
Clinical Services and Quality Improvement:
- Monitors clinical documentation, assuring accuracy, completeness, and compliance with licensing regulations, certification standards, and Agency's policies and procedures, including but not limited to Comprehensive Assessment, Patient Medications, and Patient/Family Plan of Care
- Participates in the process for assigned areas during any federal and /or state survey process or compliance activity as needed.
- Acts as a contact for information relating to clinically assigned areas for both staff and external sources
- Ensures appropriate scheduling for areas of responsibility and monitors and manages appropriate staffing levels in accordance with Agency productivity staffing standard.
- Participate in the pre-assessment and admissions process.
- Participates in and is responsible for quality assurance, improvement and utilization of review activities.
- Assists in coordination of IDG supervisory meetings.
- Responsible for meeting the requirements of Hos/MCare/MCaid certifications and recertifications
- Monitors and ensures appropriate utilization of patient related DME, supplies and biomedicals.
- Develops and presents education programs for CHC and outside agencies
- Completes documentation related to any direct/indirect patient care contact.
- Functions in the role of Case Manager as needed based on the current census or staffing vacancy.
- Participates in patient care by functioning in the role of Triage, home visits, and emergency visits
- Coordinates and prepares for the IDT meetings.
- Accountable for Agency relationships in the LaPorte area including hospitals, ECFs, group homes, and assisted living facilities.
- Attends ECF care plan conferences.
Policies and Regulations:
- Accountable for state and federal regulations relating to hospice and home health.
- Ensures appropriate utilization of levels of care for each home health patient.
- Assists with maintaining quality assurance with implementation of protocols, procedures, etc.
- Participates in the development of policies and procedures as clinical practice changes.
- Ensure and comply with HIPAA regulations.
- Committed to Agency resolution against fraud and abuse.
- Knowledgeable in hospice philosophy, LCD's, and state and federal rules and regulations.
- Arrives at work and meetings on time and ready to work.
- Respects confidentiality of patients/families and other Agency employees.
- Attends monthly nurses meeting and educational meetings/conferences for professional growth as required.
- Will participate in nursing skills validations.
- Participates in Agency infection control plan.
- Sees change as an opportunity and maintains a level of flexibility, which allows for adaptation to new ways of performing.
- Follows directions and policies that allow for an organizational commitment to working under time pressures without sacrificing quality.
- Performs other duties that may be assigned.
JOB REQUIREMENTS:
- Possesses the ability to perform the following tasks for varying periods of time: standing, walking, sitting, lifting objects up to 75 lbs., pushing/pulling objects up to 200 lbs., climbing stairs, stooping, kneeling, twisting, bending, reaching overhead and in front of body, simultaneous use of both hands, wrists, and fingers.
- Possesses the ability to perform the following tasks for varying periods of time: speak in conversational tones utilizing the English/American Language, hear conversations as well as bodily function sounds with various medical or non-medical devices, observe patients via touch sensitivity that is strong enough to palpate various areas on the human body and allow an accurate reporting of a pulse, see with vision acuity: near, 20 inches or less, and far, 20 inches or more, with or without corrective devices such as glasses or contacts, have a depth perception of three dimensions, and a sharpness of vision/focus with adequate peripheral vision to allow an acute awareness of surroundings.
- Possesses the ability to work in a variety of environmental conditions that include but are not limited to the following: adverse weather conditions, dust, fumes, tobacco smoke, noise, closed-in spaces or rooms, and locations with poor or improper lighting and glare.
- May be required to work in shifts that may be steady or rotating.
- Possesses the ability to operate and drive an automobile and maintains a valid driver's license and current automobile insurance. Requires use of personal vehicle.
QUALIFICATIONS:
- Maintains current R.N. licensure required in Indiana.
- Previous supervisory experience required.
- Previous nursing experience in home health/hospice preferred