Inside Sales Representative - NDT

At Vermon NDT, our goal is clear: PAUT PROBES FOR ALL. Our online store offers over 2,980 probe configurations available for shipment within 1 to 14 days, and compatible with all major PAUT systems. We are committed to delivering reliable, high-quality probes with fast worldwide shipping. Whether you're working in Oil & Gas, Power Generation, Aerospace, Infrastructures or any other industry, we have the right probe for your application and budget. We are strong advocates of Phased Array Ultrasonic Testing (PAUT) because it’s faster, more efficient, and more accurate than traditional ultrasonic testing. Our products simplify your inspections, improve safety, and help ensure nothing important gets missed. Our experienced team is always here to provide personalized advice and practical support when you need it. About Vermon Group: For over 40 years, Vermon Group has been designing and manufacturing custom ultrasound transducers for both medical and industrial applications. We've partnered with startups, global enterprises, and research institutions worldwide, delivering tailor-made solutions to meet their specific requirements. Our team of over 400 professionals based in France and the USA is ready to support your projects. The group includes Vermon (headquarters in France), TransducerWorks (USA), and Vermon NDT (USA).

Website: http://www.pautprobes.com

The NDT Inside Sales Representative acts as the technical and commercial liaison between customers and the manufacturing teams. Their primary goal is to generate and nurture leads, prepare quotations, support customers technically, and close orders, all while ensuring a high standard of customer service.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Respond promptly to inbound inquiries from customers, distributors, and agents.
• Qualify and nurture leads generated via marketing campaigns, trade shows, and online channels.
• Conduct outbound calls and emails to prospective customers in target industries (e.g., aerospace, oil & gas, power generation, automotive, manufacturing inspection).
• Maintain and update CRM systems with lead and opportunity information.
• Support field sales in expanding the customer base through research and proactive engagement.
• Prepare accurate and timely quotations, proposals, and tender documents for NDT instruments, accessories, and service packages.
• Ensure compliance with customer specifications, terms, and conditions.
• Act as the primary point of contact for customers throughout the sales cycle.
• Provide post-sale support such as order tracking, documentation, and coordination with logistics.
• Follow up quotations to secure orders and gather feedback on lost opportunities.
• Build long-term relationships by understanding customer inspection challenges and offering tailored NDT solutions.
• Assist customers with equipment configuration and product selection.
• Stay updated on product updates, standards (ASTM, ISO, ASME), and competitive offerings.
• Collaborate with production, to ensure accurate order processing and delivery timelines.
• Coordinate with Sales Director to ensure aligned pricing and product positioning.
• Maintain accurate sales records and forecasts in Salesforce.
• Provide management with regular reports on pipeline status and market trends.
• Monitor competitor activity, pricing trends, and new technologies in the NDT sector.
• Identify opportunities for new products or product enhancements based on customer feedback.
• Performing other work-related duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in engineering (Mechanical, Electrical, or Materials) or related experience and/or training, or equivalent combination of education and experience in NDT or industrial sales.
• Technical understanding of NDT methods (UT, RT, MT, PT, ET, AE, etc.).
• Experience with CRM tools (Salesforce, NetSuite, or similar).
• Strong written and verbal communication skills.
• Ability to read technical drawings/specifications.
• Customer-oriented mindset with attention to detail.
• Ability to apply concepts of basic algebra and geometry
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person