What are the responsibilities and job description for the Front Desk Receptionist position at Transcendental, LLC?
Modern, Patient‑Focused Dental Practice – Clifton, NJ
Join a modern, patient-centered dental practice where your professionalism, attention to detail, and welcoming personality truly make a difference. We’re looking for a dependable and personable Dental Front Desk & Insurance Coordinator to be the heartbeat of our front office—ensuring every patient enjoys a smooth, informed, and positive experience.
Responsibilities
- Warmly greet and check in patients with professionalism and care
- Manage daily appointment scheduling, confirmations, and cancellations
- Handle incoming calls and emails with prompt, courteous communication
- Verify insurance benefits and eligibility prior to appointments
- Accurately enter and update insurance information in Eaglesoft
- Prepare and review treatment plans with clear, accurate insurance estimates
- Submit pre-authorizations and follow up on outstanding claims
- Maintain organized records and ensure full HIPAA compliance
- Support a seamless workflow from check‑in through check‑out
What You’ll Bring
- Strong communication and customer service skills
- Experience with Eaglesoft and dental insurance verification (preferred; training available)
- Ability to multitask and stay organized in a fast-paced environment
- Confidence discussing treatment costs and coverage with empathy and clarity
- A team-first attitude and professional appearance
Schedule
- Mondays, Tuesdays, Thursdays, and Fridays
- No weekends
What We Offer
- Competitive pay and benefits
- 401(k) with employer matching
- Paid time off and uniform allowance
- Employee discounts
- Supportive, collaborative team culture
- Opportunities for growth in a modern, tech-forward office
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
Salary : $16 - $25